Patient Services Manager 2

Patient Services Manager 2

Sodexo is proud to partner with UnityPoint Health in Rock Island, Illinois, in pursuit of their mission to empower patients to achieve their best health!

We are currently seeking a Patient Services Manager 2 to lead patient dining operations at UnityPoint Health-Trinity Rock Island. If you're passionate about enhancing the patient experience through food and service excellence, this is a meaningful opportunity to make a difference.

SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin "Magic" Johnson, and Sodexo. As a certified minority company, we deliver food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges and universities and aviation lounges. This strategic alliance between Magic Johnson Enterprises and Sodexo, Inc., enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve.

What You'll Do

• Lead and manage patient room service and call center operations across two campuses.
• Collaborate with hospital leadership and departments to align food service strategies with UnityPoint's mission and values.
• Utilize Sodexo tools and UnityPoint's patient experience programs to deliver exceptional service.
• Drive team engagement, operational excellence, and continuous improvement.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Experience in food service management, preferably in a healthcare setting.
• Strong leadership, communication, and team development skills.
• Ability to analyze data and implement improvements using Sodexo systems and Microsoft Office.
• Passion for patient care and a collaborative, responsive approach to leadership.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.