Patient Access REP

Company : Insight Global
Location : Pasadena, CA, 91101
Posted Date : 17 October 2025
Job Details
An employer is looking for a Patient Access Rep to cover a maternity leave in the Pasadena, CA area. This person will be responsible for interfacing with patients, physician offices, and various departments for scheduling, pre-reg, collection and registration. This person will gather data to ensure proper demographics and insurance information for the financial record. Some duties include scheduling recurring appointments for rehabilitation therapies, processing referrals, insurance verifications, validating authorizations, calling health plans/medical groups to ensure care is authorized as needed, and informing patient of their financial liabilities due for services and collecting any balances. The hours of the clinic are from 7am-7:30pm. This individual must have a flexible schedule to work different shifts - likely 9:30am-6pm a few days and 11-7:30pm some other days.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
-Experience scheduling within EPIC
-Experience scheduling OT, PT, and Speech Therapy appointments
-Experience with Optum Medical Group Plans
-High School Diploma or GED equivalency
-2+ years experience in registration
-EMR experience
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