JobsUSAPart-Time Shipping and Retail Associate
Company : FedEx
Location : Pompano Beach, FL, 33073
Posted Date : 15 September 2025
Job Details
Part-Time Store Associate
This position generally works 18-25 hours per week.
Position Summary
The Part-Time Store Associate is an entry level, part-time position that will work at FedEx Office's retail stores. The Part-Time Store Associate is knowledgeable in FedEx Office's retail and shipping products and will work primarily in these areas to consistently deliver a positive customer experience. The Part-Time Store Associate will utilize consultative skills to anticipate customer's needs, suggest alternatives and provide solutions. The Part-Time Store Associate will operate and maintain a variety of equipment in the Self-Service and Retail zones of the store, move boxes, stock materials and complete assigned tasks based on priority.
General Duties And Responsibilities
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
People
- Follows instructions of supervisor and assist other Team Members in performing limited store functions
- Understands and models the Purple Promise to make every FedEx experience outstanding
Service
- Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
- Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
- Ensures all customer problems are resolved quickly and to the satisfaction of the customer
- Maintains a safe, clean and orderly retail Store
Profit
- Ensures confidentiality of customer data and careful handling of documents, media, and packages
- Assists with processing financial transactions using a Point of Sale terminal (POS), including handling cash and making change
- Cleans and stocks all retail Store printing and shipping equipment and supplies to provide optimal performance and availability
- Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
- Takes preemptive action to prevent errors and waste
- Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures
Self-Management
- Performs multiple tasks at the same time
- Looks for opportunities to improve knowledge and skills within the retail Store
- Adheres to all FedEx Office standards, as outlined in the Team Member Handbook
- All other duties as needed or required
Minimum Qualifications And Requirements
- High school diploma or equivalent education
- Excellent verbal and written communication skills
- For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
- For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
Essential Functions
- Ability to stand during entire shift, excluding meal and rest periods
- Ability to move and lift 50 pounds
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- Ability, on a consistent basis, to work with minimal supervision
- Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
- Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
- Applies Quality concepts presented at training during daily activities.
- Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
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