Office Manager

Office Manager Opportunity

SERVPRO of Gurnee is hiring an Office Manager! SERVPRO of Gurnee offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

As the Office Manager, you will be responsible for hiring, managing, training, and motivating the SERVPRO office team. You will oversee all administrative activities and ensure customer satisfaction.

Key Responsibilities

• Assist in hiring office personnel and ensure employment best practices and compliance
• Manage the training and development plans for office team
• Oversee performance management for office team
• Deliver financial reporting as needed
• Verify and analyze franchise performance reports
• Assist with office staffing and compensation plan as needed

Position Requirements

• High school diploma/GED; Associate degree or Bachelor's degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of customer service and/or office-related experience
• Excellent written and verbal communication skills
• Exceptional organization and planning capabilities, strong attention to detail

Skills/Physical Demands/Competencies

This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.

Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.

Compensation: $60,000.00 - $70,000.00 per year