Network Manager - Population Health - Hampton Roads Market

Network Manager

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours: 40

Work Shift: Days (United States of America)

Primary Function/General Purpose of Position

Network Manager works with market leaders, Population Health team members, and providers to support success across key performance measures (KPI). The Network Manager serves as the front-line driver of network growth, retention, and utilization to improve the quality of care in our markets. The Network Manager supports and engages with affiliate and employed Clinically Integrated Network (CIN) and Accountable Care Organization (ACO) participating providers.

*This is primarily a remote/work from home position, with up to 25% onsite requirement. Hire must be local to the Hampton Roads, VA Market.

Essential Job Functions

1. Collaborates with the market Director of Network Performance to successfully understand and drive market and system network integrity goals.
2. Analyzes network utilization and cost data utilizing data analysis to develop creative solutions for achieving KPIs.
3. Establish regular meetings with participating ACO and CIN providers to review performance expectations, individual performance data, and routine network communications.
4. Provides support to the market Clinical Integration Oversight Committee by reviewing performance metrics and overseeing the execution of performance improvement plans (PIPs).
5. Collaborates with the Director of Network Performance and the market Population Health team to determine necessary improvement options for provider performance.
6. Engages market committees on network improvement options and resolutions.
7. Collaborates with Population Health Clinical Directors, Population Health Medical Directors, Clinical Outcomes Managers, and governing quality committee members to address communication and escalations in network performance.
8. Collaborates with other provider-facing/interacting teams within the Network.
9. Reviews, synthesizes, and implements the strategy to yield the greatest impact on Population Health KPIs.
10. Collaborate with the market DNP on recruitment strategy and opportunities.
11. Manage and update provider rosters to support accurate market representation and network participation.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

Bachelors, Business, Marketing, Analytics, Education or Communications (required)

Masters, Business, Marketing, Analytics, Education or Communications (preferred)

Work Experience

2 years' experience with data analysis and synthesizing data points into actionable steps to solve problems in a healthcare setting (required)

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

May have periods of constant interruptions.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

Prolonged periods of working alone.

Skills

Population health

CIN success drivers

Analyzing and Interpreting data

Applying data results

KPIs

Levers in value based contracts

Network integrity

Quality outcomes

Time Management

Strategic Thinking

Microsoft Office Suite

Excel Data Management

PowerPoint

Detail Oriented

Critical Thinking

Teamwork

Conflict resolution

Active listening

Relationship building

Verbal and interpersonal communication

Providing feedback

Stakeholder relationships

Self driven

Proactive

Effective communication

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you're part of a Mission that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Department: PHSO Admin - Population Health Service Organization