Network Administrator // Oakland

Associate It Support Technician

Apex Systems is looking for an Associate IT Support Technician to support our large healthcare client in Oakland. Compensation: $28-30/hr (overtime rates apply). Schedule: M-F normal business hours. Benefits: Access to health, dental, vision, 401k, and weekly pay structure.

Ideal Candidate: The ideal candidate will bring experience with Cisco, VOIP or telephony. Experience Level: 3-6 Years of related experience preferred. High school diploma minimum. You must have a VALID drivers license as this is a driving role + will require a record check within the background process. The Network Administrator will work within a Hospital and Clinical setting assisting with Break/Fix and new builds for Cisco Telephony products. VOIP, Router, Switch, LAN, WAN, CAT 5/6 cabling experience is needed.

Day to day includes: Troubleshoot and resolve break/fix issues related to Cisco telephony systems, including VOIP phones, routers, and switches within hospital and clinical environments. Install and configure new network builds, ensuring proper setup of LAN/WAN infrastructure and Cisco VOIP systems to support clinical operations. Perform cabling tasks, including running, terminating, and testing CAT 5/6 cables to support network connectivity across hospital departments. Monitor and maintain network performance, identifying and addressing latency, connectivity, or hardware issues affecting clinical workflows. Collaborate with IT and clinical staff to ensure network changes and upgrades align with healthcare compliance standards and operational needs.

Duties and Responsibilities: Provide Level 1 support and troubleshooting to resolve Network and Telephony issues. Assist with ensuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network including, but not limited to client hardware and software issues related to Network Telephony. Installing, maintaining, and managing all data network/telephony equipment such as phones, routers, LAN switches, wireless, servers, backup systems, network management and diagnostic tools, etc. under supervision. Assist with network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations. Perform basic inventory management processes and create equipment Return Material Authorizations RMAs and track these through to problem resolution.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.