Microsoft Dynamics 365 Business Analyst

Company : Guidehouse
Location : Washington, DC, 20022
Posted Date : 11 October 2025
Job Type : Other
Category : Information Design & Documentation
Occupation : Business Analyst
Job Details
What You Will Do
The Microsoft Dynamics Business Analyst will work closely with the Platform Architect to ensure technical designs and development address requirements in the most effective and secure manner for the overall Dynamics CRM ecosystem.
Job Family
SAAS/PAAS/Cloud Consulting
Travel Required
Up to 25%
Clearance Required
None
What You Will Do
The Microsoft Dynamics Business Analyst will work closely with the Platform Architect to ensure technical designs and development address requirements in the most effective and secure manner for the overall Dynamics CRM ecosystem.
Responsibilities
- Designs and configures Dynamics 365/Power Apps applications and services to deliver new functionality and capabilities
- Perform requirements gathering, Business Process Analysis
- Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation
- Participate as the technical expert in proposal development and presentations to prospective clients
- Deliver presentations to all levels of management
What You Will Need
- Minimum of THREE (3) years of Microsoft Dynamics CRM experience
- US Citizenship is contractually required for this role
- Minimum Degree: US equivalent Bachelor’s Degree
- Excellent communication skills; ability to interact with all levels of employees including C-level
- Experience creating strong business cases supported by compelling value propositions
- Experience gathering business requirements (to be model, as is model, etc.) and experience configuring Microsoft CRM modules including Sales and Call Center
- Experience assisting with definition and functional design of conversions and interfaces, and functional experience in leading technical team through Microsoft CRM API usage; integration development
What Would Be Nice To Have
- Experience in “Big 4” or equivalent established consulting firm and/or Microsoft Gold partner highly desired
- BA/BS degree in Business, Computer Science or Engineering
- Experience with public sector clients preferred
- Experience with Agile or Hybrid-Agile methodology
The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits Include
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at
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