Mgr Tech Del/Partner Mgmt (US)

Manager Technology Deliver/Partner Management

The Manager Technology Deliver/Partner Management is accountable for day to day management of a team of IT professionals (including both permanent and contract resources) in supporting assigned business clients/internal partners/stakeholder needs and requirements. May be involved in negotiating technology costs and scope in forecasting, planning process with subset of business clients within an overall Segment CIO or within a key technology Functional area.

Depth & Scope:

• Key role involved in negotiating technology costs and scope in forecasting, planning process with subset of business clients within an overall Segment CIO or within a key technology functional area
• Advanced knowledge and understanding of assigned business and bank technology standards (e.g., infrastructure, architecture, processes, applications, platforms, services) and managing people/projects
• Knowledgeable of external competition, industry and/or market trends in relation to own business
• Responsible for managing multiple teams and/or projects with increasing degree of complexity and broad scope (e.g., multi-function within line of business)
• Works independently and often autonomously in the management of projects, teams and operational disciplines and develops strategic thinking/planning in the execution of work plans with a short to medium term business perspective
• Manages system enhancements, new releases or projects typically focused on a specific product/application of moderate scope and complexity
• Manages/Leads a group (e.g., Less Than 25) of IT professionals (e.g., developers, analysts, specialists, administrators and project managers)
• Orchestrates the development of resolutions, plans and strategies for operational advancement
• Generally reports to Sr. Manager or Executive role

Education & Experience:

• Undergraduate degree or Technical Certificate
• Graduate degree, preferred
• 7 - 10 years related experience

Preferred Qualifications:

• 8+ years' experience in E2E Delivery and management from technology perspective
• 8+ years' leading and executing large and complex projects of various sizes and complexity in a distributed systems technology ecosystem.
• 8+ years' Project planning & Management, Product Owner Support, Process management & Improvement.
• 8+ years' experience managing a project budget including internal team resource allocations as well as external vendor statements of work
• 8+ years' experience with thinking strategically and be comfortable with presenting ideas to various stakeholders
• 8+ years' Defining project goals and scope, planning and documenting project task, managing project resources, ensuring deliverables are delivered on time and within budget
• 8+ years' Demonstrating effective communication with stakeholders, identifying and mitigating risks, monitoring project progress, and taking corrective action when necessary to guarantee project success.
• 5+ years' Experience with Agile/Scrum Methodologies
• Experience in Retail Banking Collections & Recovery space preferred
• Prior experience in Banking domain with TDM role will be preferred

Physical Requirements:

• Domestic Travel Occasional
• International Travel Never
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading, writing and comprehending instructions Continuous
• Adding, subtracting, multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.