Meditech Magic Support Analyst

3rd tier support for Meditech Magic after the service desk & divisional support analysts. Support through tickets, Webex, and e-mails. Issues include doctors not able to chart, interface issues, functionality, locks, etc. There is an on-call schedule that rotates every 6 weeks. The schedule is Monday - Thursday 6pm-12am.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Required Skills & Experience
• Working experience with Meditech Magic (versions 5 & 6)
• Support experience
• Analytical
• Go-getter
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.