Medical Office Assistant

Job Opportunity At Ssm Health Sleep Center

It's more than a career, it's a calling.

Aids the provider in providing quality patient care specific to the age of the patient population served in the practice. Ensures that quality care is provided in an efficient and safe manner, consistent with the office's standard of care and following office protocol.

Job Responsibilities And Requirements

Primary responsibilities include:

• Routinely assisting provider with patient exams, preparing exam rooms for specific procedures. Accurately maintaining appropriate log books and monitoring pharmaceutical sample cabinets for expired items.
• Maintaining patient medical record by verifying patient information upon each visit including: last name, address, insurance information, and guarantor, filing/scanning all documents into the correct patient's medical record and in the proper location, and providing new patients with required registration forms for completion.
• Aiding in the care of the patient by notifying patients of normal test results, returning patient phone calls, scheduling patients for testing, procedures, and referral appointments in a timely manner.
• Collecting clinical information by interviewing patient at each visit and recording in medical record, preparing reports for provider to review, collecting clinical information from agencies, referring providers, hospital department, and properly documenting in medical record.
• Routinely servicing patients by supplying correct information to insurance companies, maintaining confidentiality of patient information at all times, and releasing patient information only if appropriate consent is obtained.
• Performing clinical duties by obtaining vital signs and accurately documenting in medical records, collecting and processing specimens, and performing phlebotomy skills as indicated by completion of training and competency.
• Maintaining exam rooms by cleaning and stocking rooms as necessary, ordering supplies, preparing non-disposable instruments for sterilization.
• Scheduling patient appointments/rescheduling and cancelling appointments as necessary. Processing incoming phone calls, by answering promptly and directing call to appropriate person. Taking accurate messages and delivering message or tasks to appropriate person.
• Assisting in the billing process by collecting and posting payments for services, balancing cash drawer by counting cash on a daily basis, preparing superbills with proper information prior to appointment, updating financial and personal information of patient at each visit and as requested, entering correct insurance and demographic information into computer at each visit, and entering hospital and office charges, if applicable.
• Working in a constant state of alertness and safe manner.
• Performing other duties as assigned.

Education:

• High School diploma/GED or 10 years of work experience

Experience:

• One year experience

Physical requirements include:

• Constant standing and walking.
• Frequent use of hearing and speech to share information through oral communication.
• Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc.
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent reaching, gripping, and keyboard use/data entry.
• Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements.
• Occasional use of vision to judge distances and spatial relationships.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Occasional lifting/moving patients.
• Occasional use of smell to detect/recognize odors.
• Occasional driving.

Required professional license and/or certifications:

Resuscitation Certification Requirement: Basic Life Support Healthcare Provider (BLS HCP) required within 90 day of employment. Other resuscitation certifications may be required dependent on department.