Medical Education Research Program Coordinator

Research Program Coordinator

When you join the growing BILH team, you are not just taking a job, you are making a difference in people's lives.

The Office of Educational Research (OER) is part of the Carl J. Shapiro Institute for Education and Research, which provides intellectual leadership, state-of-the-art facilities, faculty and staff resources to support the education and training of medical students, fellows, and other trainees at the Beth Israel Deaconess Medical Center. The mission of OER is to produce top-quality, high-impact research, scholarship, and research training in medical education. The Research Program Coordinator supports the research plans, project administration needs, and medical education research training in the OER. The Research Program Coordinator plays a key role on research teams in coordinating research tasks for study implementation, collecting and analyzing qualitative and quantitative data, and facilitating manuscript submissions. The Research Program Coordinator is also part of the program support staff delivering research training at BIDMC and works in a highly collaborative team in the OER.

Primary Responsibilities:

• Guide team in developing education research project management procedures and routines. Coordinate and document the research team's action plans, milestones, and deliverables. Support and implement education research project management tasks.
• Support data collection and study implementation through research activities like conducting literature searches, interviewing study participants, and performing statistical analyses. Provide data coordination, maintenance, and cleaning for quantitative and/or qualitative analyses. Perform basic research tasks with minimal supervision.
• Provide program administration support to research training programs and services, such as managing enrollments, updating learning management platforms, and tracking participant satisfaction and outcomes.
• Serve as a key resource for faculty, residents, and staff on education research administration. Develop partnerships with other department staff to engage the BIDMC community in Shapiro-sponsored events for medical education research.

Additional Responsibilities:

• Support manuscript development and submission activities, such as creating tables and figures, maintaining reference manager databases, and managing the submission of manuscripts. May produce complex documents for technical reports.
• Support program administration needs to deliver the Medical Education Research Scholarship program offered twice a month during the academic year. Act as a point person for program inquiries, ensure timely access to digital resources and maintain attendance records and completion certificates for training participants.
• Coordinate and assist in medical research consultation and mentoring services for clinicians. Examples of service support activities include documenting research requests and creating a mentoring database.
• Work with the Communication Specialist to develop OER content to update the website and internal portal information.
• Work with other Shapiro administrators to streamline communication processes and promote education research-related events and initiatives. Review, develop, and streamline administrative processes to expedite project deliverables.

Required Qualifications:

1. Bachelor's degree required (in healthcare and/or education preferred); Master's degree preferred.

2. 1-3 years related work experience required in computer systems, including statistical software like R, SPSS, or JMP; qualitative analytical packages like Dedoose or Atlas.ti; web-based applications, such as Microsoft 365; databases; survey and other information-gathering and reporting programs like Qualtrics, RedCap, or Surveymonkey.

3. Familiarity with quantitative & qualitative research methods.

4. Previous experience working on education research projects as a research assistant or administrative support staff preferred.

Competencies:

Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.

Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.

Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

Customer Service: Ability to provide a high level of customer service to faculty, students, fellows, and other trainees in a professional, service-oriented, respectful manner using skills in active listening and problem-solving. Ability to remain calm in stressful situations.

Social/Environmental Requirements: Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week. No substantial exposure to adverse environmental conditions.

Health Care Status: NHCW: No patient contact.

Sensory Requirements: Close work (paperwork, visual examination), Monitor Use, Visual monotony, Visual clarity <3 feet, Conversation, Monitoring Equipment, Telephone.

Physical Requirements: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally. This job requires constant keyboard use, endurance-working up to 3-4 hours without a break, frequent sitting, fine manipulation using both hands. There may be occasional walking.