Medical Assistant (MA) - Physician Office - Tuckahoe Orthopaedic & Physical Therapy - Float

Medical Assistant (MA) - Physician Office - Tuckahoe Orthopaedic & Physical Therapy - Float - Richmond, VA

The Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are provided within the Medical Assisting scope and state guidelines. The Medical Assistant is responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations. As part of our team, Certified Medical Assistants will interact with patients and perform various clinical/nonclinical functions as directed by the provider while following HIPAA and OSHA guidelines.

Essential Functions:

• Provides excellent customer service skills by greeting patients and the community in a respectful manner
• Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date
• Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height
• Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed
• Must possess the ability to troubleshoot and resolve problems promptly
• Other duties as assigned

Education:

• High School Degree or GED

Licensure/Certification:

• Active Medical Assisting Certification (preferred)
• Basic Life Support (BLS) American Heart Association (preferred upon hire, required within 90 days of hire)

Experience:

• One year of medical assistant healthcare experience (preferred, not required)
• Two years of clerical experience in a physician's office (preferred, not required)

Skills & Abilities:

• Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills.
• Engage with staff and patients in a professional manner.

Position Requirements:

• High school diploma or equivalent Required
• 1+ year of experience in a medical facility working as a medical assistant or comparable clinical/patient-facing role Preferred
• CCMA, CMA, Required

Primary Functions & Accountabilities:

• Patient intake to include medical/surgical history, medication and allergy review as well as height, weight and blood pressure.
• Perform clinical functions such as suture or staple removal, cast removal, dressing care or injections preparation.
• Surgery scheduling to include pre-operative clearance and testing coordination.
• Order entry via electronic medical record as directed by provider.
• Respond to patient communication under direction of provider.
• Follow HIPAA and OSHA guidelines at all times.

Education:

• High School Diploma or GED (required)

Work Experience:

• 1 year of experience in a clinic or doctor's office (preferred)
• 1 year prior authorization experience (preferred)

Bon Secours Mercy Health is an equal opportunity employer.

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer:

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.