JobsUSAManager, Software Engineering
Company : The Walt Disney Company
Location : Orlando, FL, 32885
Posted Date : 15 September 2025
Job Details
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The Manager, Software Engineering will lead a team of front-end and back-end ServiceNow developers within the Workforce Technology organization, supporting the Global HR Operations service desk and experience platforms (e.g., D Tools HR). Reporting to the Sr. Manager, Software Engineering, this leader will own engineering delivery, platform support, and technical strategy for enterprise-grade ServiceNow HRSD solutions.
An ideal candidate would be a hands-on ServiceNow development leader with deep JavaScript and AngularJS coding expertise, a passion for building scalable platforms, and a proven track record of mentoring software engineering talent.
Responsibilities:
Team Leadership & Talent Development
- Lead and mentor a team of software and solution engineers, fostering a culture of excellence, innovation, and accountability
- Provide coaching, career pathing, and growth plans for team members
- Act as a functional leader and technical coach on engineering best practices and standards
- Identify and grow future engineering leaders across the organization
- Drive front-end architecture, design, and implementation across ServiceNow HRSD and Employee Center Pro
- Oversee Tier 2 engineering support for production ServiceNow solutions, ensuring high availability and incident resolution
- Collaborate with operations teams to ensure ongoing data quality, compliance, and platform integrity
- Partner with Product Managers and Designers to define and prioritize user-centric enhancements
- Translate complex business needs into scalable software solutions
- Lead code reviews, testing, and deployment of innovative, enterprise-grade features
- Collaborate across domains to align roadmaps, resolve issues, and deliver outcomes
- Set vision for front-end ServiceNow engineering strategy, balancing modernization and platform stability
- Champion agile methodologies (Scrum, Kanban) to drive efficient, value-driven delivery
- Serve as escalation point for complex technical issues and architectural decisions
- Lead transformation initiatives that modernize the employee experience within ServiceNow
Technical Expertise
- 8+ years of hands-on ServiceNow development experience, with deep platform knowledge
- 3+ years leading engineering teams and complex front-end ServiceNow implementations
- Advanced proficiency in JavaScript, AngularJS, HTML5, CSS, REST APIs
- Expertise in ServiceNow frameworks including Employee Center Pro, Workspaces, UI Builder, and Next Experience.
- Strong experience with ServiceNow HR Service Delivery and Employee Center Pro
- Proven ability to build and optimize API integrations (REST/SOAP) with external systems (e.g., SAP SuccessFactors, Workday)
- Familiarity with emerging Agentic AI platforms (e.g., Moveworks) a huge plus
- Adept at translating technical concepts into business value and user outcomes
- Skilled at influencing and building trust with stakeholders across levels and functions
- Strong storytelling and presentation skills to evangelize technology strategy
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified HR Implementation Specialist
- Agile certifications
Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
#DISNEYTECH
The hiring range for this position in Seattle is $175,800 - $235,700 per year and in California is $167,700 - $224,900 per year. The base pay actually offered will take into
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