JobsUSASystems Engineer - Intermediate
Company : Advocate Aurora Health
Location : Charlotte, NC, 28245
Posted Date : 15 September 2025
Job Type : Full Time
Category : Industrial Engineering
Occupation : Systems Engineer
Job Details
12345 Enterprise Corporate - IAS Exchange Team
Status:
Full time
Benefits Eligible:
Yes
Hou rs Per Week:
40
Schedule Details/Additional Information:
Variable
Job Summary
Mobile Device Management platforms (Workspace One, Jampf-Pro, Apple DEP, & Samsung Knox). Formulates and defines specifications for complex operating software programming applications or modifies and maintains complex existing applications using engineering releases and utilities from the manufacturer. Designs, codes, tests, debugs anddocuments those programs. Usually responsible for applications dealing with the overall operating system, such as sophisticated file maintenance routines, large telecommunications networks, computer accounting and advanced mathematical /Scientific software packages
Essential Functions
- Plans, schedules, and coordinates complex system software installations and upgrades for systems implemented. Ensures team follows change management processes and makes suggestions on change management process improvements.
- Creates tasks, work estimates, and resource requirements on those tasks. Monitors tasks and resources and initiates corrective actions. Communicates with staff and clients to keep them informed about activity status and potential problem areas and provides recommendations to management.
- Provides responsive support to clients, technical, administrative, and other departmental personnel.
- Evaluates new and existing software products. Develops plan, recommends solutions and provides for maintenance, testing, documentation and training for the operating systems and hardware.
- Develops plan, recommends solutions and provides for maintenance, testing,
documentation and training for the operating systems and hardware. - Need to understand mobility as it pertains toTeamsand Exchange policies.
- Works with vendors on system installation and setup.
- Recommends and implements solutions, understanding the ramifications for problems within Information Services.
- Defines protocol for working with customers and appropriately balances needs and resources.
- Acts as a technical escalation point with vendors and staff to coordinate application software and hardware changes. Prioritizes problems and issues as needed. Works collaboratively with vendors at technical and management level to resolves problems and manage escalation.
- Other duties as assigned
- Device Enrollment: Facilitate the registration of devices into the system for management.
- Device Enrollment: Facilitate the registration of devices into the system for management.
- App Management: Distribute, update, and manage applications across devices.
- Security & Compliance: Enforce security policies and ensure devices comply with organizational standards.
- Reporting & Analytics: Generate reports and analyze data to monitor device performance and compliance.
- User Support: Provide assistance and support to end-users for device-related issues.
- Inventory Management: Maintain detailed records of devices and their configurations.
- Policy Enforcement: Implement and enforce policies for device usage and security.
- Need to understand mobility as it pertains toTeamsand Exchange policies
Each employee has the responsibility to work in a safe manner. Work requires frequent moving from one area to another, coordinating, and communicating with persons in various disciplines and agencies.
Education, Experience and Certifications
High School Diploma or GED required, bachelor's degree in computer science, Business Administration, or job-related field preferred. Develops and implements process improvement initiatives within Information Services.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Annual Base Pay: $78,000 - $117,000
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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