Manager of Operations Clinical Physician EnterpriseAltamonte Springs, FL

Manager of Operations Clinical Physician Enterprise

Hospitals, medical centers, and facilities need more than physicians, nurses, and specialists delivering care to our patients. A truly successful health care organization needs a thoughtful, dedicated, steady, and experienced team working behind the scenes to make sure communities around the country receive the health care they need.

If you've also been interested in working in the health care field but aren't a health care provider, a corporate career at AdventHealth may just be the perfect fit. We're a faith-based health care organization headquartered in Altamonte Springs, Florida. As a national leader in quality, safety, and patient satisfaction, our 92,000 team members maintain a long tradition of whole-person health by caring for the physical, emotional, and spiritual needs of every patient.

Start your journey with a health care career at AdventHealth Corporate.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind, and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam, and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

The role you will contribute: The Manager of Operations Clinical Physician Enterprise is responsible for facilitating clinical operational initiatives for Physician Enterprise. This position helps medical groups deliver results through action plans and education focused on driving improved performance. Additionally, this role partners and collaborates with medical group executive leadership to facilitate a wide range of projects and improvement initiatives. In addition, this position requires a strong working knowledge of practice workflows, electronic health records, professional nursing theory, and performance improvement methodologies. Additionally, this role serves as the central resource for medical group practices on the development and implementation of clinical process improvement initiatives.

The value you will bring to the team: Provides consultative support for the development and implementation of large-scale projects. Coordinates high-impact teams to carry out practice and provider interventions. Ensures performance of professional nursing care activities following established standards, practices, policies, and procedures. Analyzes data related to performance measures to review and promote optimal outcomes. Delivers exceptional customer service by partnering with medical group leaders and key resources. Directs improvement initiatives across the enterprise using Lean principles & Six Sigma. Collaborates with business leaders to scope and prioritize optimization projects and programs. Builds solid cross-functional relationships to enhance collaboration. Conducts benchmarking and research for best practices. Works with training teams to ensure content aligns with best practice workflows and organizational core competencies. Manages clinical process improvement initiatives to drive performance. Other duties as assigned.

The expertise and experiences you'll need to succeed: Bachelor's of Nursing, Registered Nurse (RN), 4 healthcare related experience, Demonstrated history of leading and/or influence strong improvement results in patient experience, physician/app engagement, and/or employee engagement, Experience in strategic/cultural planning and execution with executive leadership and physicians with the ability to listen, assess, coach, mentor, motivate, and problem solve.

Preferred Qualifications: Master's degree, Six Sigma, Project Management Institute (PMI), Certified Professional in Healthcare Quality (CPHQ)

This facility is an equal opportunity employer and complies with federal, state, and local anti-discrimination laws, regulations, and ordinances.