RN Patient Experience Manager NightsTarpon Springs, FL

Patient Experience Manager

Here at AdventHealth North Pinellas, you can find the Tarpon Springs hospital job that fits your talents, skills and passions. Our hospital services range from emergency and cardiovascular medicine to orthopedics, wound care, sleep medicine, general surgery and more. Our team of Tarpon Springs nurses, surgical technologist, imaging professionals, and cath lab technologist are dedicated to serving the Pinellas and Pasco communities with whole-person health care. With a variety of medical jobs, Tarpon Springs is a great place to begin or elevate your career, and we invite you to explore our open positions at AdventHealth North Pinellas.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Schedule: Full time

Shift: Nights

Location: 1395 S Pinellas Avenue, Tarpon Springs, Florida 34689

The community you'll be caring for: AdventHealth North Pinellas

The role you'll contribute:

Responsible for developing strategies to drive outcomes and accountability that will increase patient satisfaction. This position collaborates with leaders, physicians, staff, and vendors to ensure a mission-driven and safe experience for patients, their families, guests, and team members.

The value you'll bring to the team:

Provides support and consultation for developing department-specific patient surveys.

Identifies trends in complaints and refers quality of care and safety issues to appropriate leadership.

Other duties as assigned.

Trains staff on Patient Experience to ensure consistent and high-quality service.

Facilitates strategic and operational changes to improve patient experience.

Collaborates with leadership to drive decision-making, and establish long-term goals.

Translates key strategic priorities into comprehensive plans and operational processes.

Qualifications

The expertise and experiences you'll need to succeed:

Bachelor's Required

5 Work Experience Required

Proficiency in Word, Excel, database management and trending reports required.

Registered Nurse (RN)

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Experience

Organization: AdventHealth North Pinellas

Schedule: Full-time

Shift: 3 - Night

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.