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Manager, Account Management

Hilton

Company : Hilton

Location : Falls Church, VA, 22043

Posted Date : 15 September 2025

Job Details

Supply Management, Procurement, Purchasing, and Receiving

This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators! HSM has transformed how supply chain and procurement adds value to the hospitality industry, with 6 billion dollars of spend influence, over 2000 suppliers, and support of sustainability, supplier diversity, and responsible sourcing goals. As a Manager, Account Management, you will support the team in partnering with all our brands and helping influence and guide programs with unique and distinctive products and services. On the Account Management team reporting to Director, Account Management, you will work on projects including customer onboarding, above property and property level support, and working with teams to ensure your client's daily needs are met.

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

  • Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources including free counseling through our Employee Assistance Program
  • Paid Time Off (PTO)
  • Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.

Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

  • You will support any supplier challenges, onboard new properties, build relationships with key above property and property level customers, and implement procurement strategies to help customers maximize HSM's programs.

How you will collaborate with others:

  • You will work with the customers to understand priorities and collaborate internally to develop strategies to help achieve results.

What deliverables you will take ownership of:

  • You will work with properties and above property leaders to drive savings, program compliance and operational efficiency.

You have these minimum qualifications:

  • Three (3) years of work experience in hospitality procurement/supply-chain.
  • Travel up to 50%.

It would be useful if you have:

  • Familiarity with hospitality Group Purchasing Organization programs (GPO)
  • Experience with Account Management
  • Mix of hospitality industry experience in multiple hospitality positions/roles including F&B, Rooms and Engineering

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

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