M365 Support Engineer

Company : Experis

Location : Boston, MA, 02116

Posted Date : 12 October 2025

Job Details

M365 Support Engineer - SharePoint
8+ month contract
Boston, MA - hybrid onsite

Our client is seeking an experienced M365 Support Engineer to join the Applications Operations Group. The candidate will play a key role in leading SharePoint migrations from network drives, Dropbox, and SharePoint 2019 to SharePoint Online and Microsoft Teams, while also providing support for Power Platform apps and maintaining enterprise-level documentation for business-critical applications.

Responsibilities

Provide support and troubleshooting for SharePoint Online and Power Platform apps (Power Apps, Power Automate, Dataverse).
Lead migrations from Dropbox, network drives, and SharePoint 2019 to SharePoint Online and Microsoft Teams.
Develop and maintain migration runbooks, technical documentation, and user guides.
Collaborate with IT teams, vendors, and stakeholders to deliver scalable M365 and Power Platform solutions.
Resolve migration, integration, and performance issues in a timely manner.

Core Technical Expertise
SharePoint & Migration

6+ years of experience with SharePoint On-Premises (2019) and SharePoint Online.
Proven track record of large-scale migrations using tools like ShareGate or Microsoft Migration Tool.
Strong knowledge of site collections, permissions, metadata, taxonomy, retention policies, and governance.
Ability to resolve common migration challenges (permissions conflicts, metadata mapping, broken workflows).

Security & Compliance

Expertise in configuring SharePoint Online and Power Platform security:
Tenant/site-level permissions and role management.
Azure AD integration for identity and access.
Security and compliance features (DLP, sensitivity labels, retention).

Ability to enforce governance and best practices while balancing usability.Power Platform Support

Hands-on experience supporting Power Apps, Power Automate, and Dataverse solutions.
Strong troubleshooting skills for app performance, broken flows, and connector permissions.
Knowledge of security roles, environment strategies, and ALM (Application Lifecycle Management).

Automation & Tools

Proficiency in PowerShell scripting and PnP provisioning for automation.
Familiarity with Azure DevOps, Git, or TFS for work tracking and deployments.

Documentation & Process Skills

Skilled at producing Runbooks, SOPs, technical design documents, and knowledge base articles.
Ability to clearly communicate technical guidance to IT staff, vendors, and business partners.

Soft Skills

Strong problem-solving abilities, especially in migration and security.
Excellent communication and collaboration skills with technical and business teams.
Ability to manage multiple projects and support tickets simultaneously.
Proactive, adaptable, and team-oriented.

Preferred / Nice-to-Have

Bachelor’s degree in computer science, Information Systems, or related field.
Microsoft certifications: M365 Security Administrator, SharePoint Associate, or Power Platform Fundamentals.
Experience integrating M365 with third-party tools (Adobe Sign, Salesforce, ServiceNow, ArcGIS).

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.