Leave Navigator

Location Detail: 9 Farm Springs Rd Farmington (10566)

Shift Detail: Monday-Friday

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticuts most comprehensive healthcare network.

The Leave Navigator is responsible for guiding and supporting colleagues through the leave of absence process. This role serves as the primary point of contact for colleagues, managers, and HR, ensuring a smooth and compliant leave experience. The Leave Navigator provides personalized support, coordinates communication, and ensures adherence to organizational policies and applicable leave regulations. Responsibilities include but, are not limited to the following:

Colleague Support and Coordination:

Serve as the primary contact and advocate for colleagues throughout their leave of absence.

Educate colleagues on leave policies, eligibility, and their responsibilities.

Provide clear, compassionate, and timely communication regarding leave expectations, status updates, and next steps.

Leave Coordination and Administration:

Coordinate and manage leave cases from initiation to return.

Liaise with third-party administrators, HR, Colleague Health and Workers Compensation teams, and managers to ensure accurate and timely case management.

Ensure proper documentation and record-keeping in leave management systems.

Monitor leave durations and follow-up to confirm return-to-work readiness.

Identify and escalate complex or high-risk cases appropriately.

Ensure compliance with federal and state leave laws and company policies.

Maintain accurate and up-to-date records of leave cases, communications, and supporting documentation.

Collaboration and Communication:

Collaborate with HR, Colleague Health, Workers Compensation teams, and managers to align leave management practices with organizational policies.

Provide managers with regular updates on colleagues leave status and expected return dates.

Partner with other Navigators to support seamless transitions back to work.

Qualifications

Education

Bachelors degree, advanced training, or equivalent related work experience.

Experience

Four years of related experience.

Familiarity with leave management systems and HRIS platforms.

Strong knowledge of leave-related laws and regulations and workplace accommodations.

Excellent communication and interpersonal skills with the ability to support and empathize with colleagues.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment .