JobsUSALearning And Development Manager - Home Services
Company : Robert Half
Location : Norcross, GA, 30071-2814
Posted Date : 15 September 2025
Job Details
We are seeking a dynamic Training & Education Specialist to deliver impactful learning experiences for contractors, distributors, and internal teams nationwide. This role combines in-person facilitation, digital content development, and e-learning platform management to strengthen product knowledge, drive engagement, and support brand growth.
Key Responsibilities
- Facilitate in-person training sessions for contractors, distributors, and employees across the U.S.
- Confidently present products at trade shows, events, and large group training sessions.
- Develop, update, and maintain training materials—including presentations, videos, hands-on modules, and NATE certification content.
- Create engaging video content and digital training modules tailored to HVAC professionals.
- Manage the e-learning platform , overseeing course creation, uploads, and content updates.
- Track contractor attendance, engagement, and performance through learning systems.
- Coordinate and order product shipments to distributors for training purposes.
- Respond to training requests and design custom content as needed.
- Partner with the marketing team to align training initiatives with brand messaging, digital campaigns, and product launches.
- Support social media and digital marketing efforts by contributing educational content.
- Follow up with contractors post-training to reinforce learning through a structured process.
Qualifications:
- Bachelor’s degree in Business Administration or a related field
- 5–7 years of experience in sales, training, or field marketing roles
- Strong HVAC/Home Services technical knowledge and trade background
- Proven experience managing e-learning platforms and creating digital training content
- Proficiency in Microsoft PowerPoint and video editing tools
- Exceptional public speaking and presentation skills
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