Lead Product Manager - Wealth & Investment Management

Lead Product Manager

The Client Relationship Group (CRG) Product Management organization within Wealth and Investment Management (WIM) leads the strategy, design and prioritization of the Advisor Desktop experience and Advisor tools to enable growth across WIM's full-service and independent advisor channels. The team drives close collaboration across all Wealth & Investment Management product vertical to drive a consistent and seamless experience for Advisors and Client Associates.

Wells Fargo is seeking a Lead Product Manager to join our Client Relationship Group to define and own requirements for our Client Relationship Management application. This role will partner with various business stakeholders and will drive the integrated desktop experience to align with firm-wide initiatives and goals. The individual will collaboratively work with technology partners to create and maintain features and capabilities that will enrich the overall customer experience for our Wells Fargo Advisors.

Job Description

• Own the ideation, research, definition, iteration and creation of complex experiences and features within the Client Management CRM application
• Translate large scale requirements into logical and actionable building blocks
• Effectively create unique personas and user experiences that meets the needs of the evolving end-user
• Review and analyze complex & major product lines and services
• Execute on and deliver a strategic set of roadmap priorities that meet target state efforts and embody true product management principles of design, build, test and measure
• Make decisions in complex and multi-faceted situations of global market dynamics, trends, and regulatory impact
• Oversee risk management to meet deliverables and drive new initiatives
• Collaborate and consult with managers, stakeholders, scrum masters, project managers, and delivery team to resolve issues and achieve project goals
• Lead projects, teams, or serve as a mentor to junior staff

Required Qualifications

• 5+ years of product management, product development, strategic planning, process management, change management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• 3+ years of experience with the Salesforce ecosystem and related products - Sales, Service, Financial Service, Marketing Cloud, etc.
• 3+ years of experience building and maintaining a CRM application experiences to capture, track and store Client and prospect related communications
• 3+ years of experience integrating with systems that would use CRM and that are needed for a CRM to effectively work
• 3+ years of experience working with Agile technology development including experience with one or more Agile tools used for tracking user stories or backlogs, such as Confluence or Jira
• 3+ years of experience in financial services including but not limited to wealth management, asset management and community banking
• 2+ years of experience working with large scale migrations, analytics and reporting
• Self starter, ideated, create and incorporate design thinking fundamentals into the product design
• Experience creating efficiencies and increasing productivity to enable Financial Advisors and Client Associates
• Instrumental in independently developing, implementing, and managing a document control and configuration management process
• Ability to develop partnerships and collaborate with other business and functional areas
• Ability to exercise independent judgment and creative problem solving techniques
• Excellent verbal, written, and interpersonal communication skills
• Knowledge and understanding of business requirements analysis including: identification of alternative solutions and associated tradeoffs

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$84,000.00 - $179,200.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.