Lead Business Accountability Consultant - Banking, Lending & Trust

Lead Business Accountability Consultant

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Wells Fargo Wealth & Investment Management provides clients access to some of the United States' leading providers of financial and investment services. Through WIM's businesses, we deliver a full range of personalized wealth management, investment, planning, and retirement products and services to help meet clients' unique needs and to help them achieve financial goals.

WIM provides financial products and services through the various bank and brokerage affiliates of Wells Fargo & Company. Our clients have access to Wells Fargo Advisors, referrals from securities-registered bankers in the Consumer Bank and the Wells Fargo Private Bank, our elevated experience for high- and ultra-high-net-worth individuals and families. WIM is also a leading provider of trust, investment, and fiduciary services, including personal trust services.

Banking, Lending & Trust COE is a center of excellence that brings teams and functions currently found across WIM's consumer businesses under a common, WIM-level organization. The group is focused on transforming from channel-based to client-focused solutions and delivery in an effort to reduce operational risk, improve efficiency, increase consistency/coordination, and bring focus on product management / development to deliver innovative growth and improve the client experience. Additionally, the new group will deliver a WIM-level culture of product management excellence by creating a culture of innovation, product excellence, client service and risk mitigation.

About this role:

Wells Fargo is seeking a Lead Business Accountability Consultant. The Lead Business Accountability Consultant plays a critical role within the Custom Lending team in Wealth & Investment Management (WIM), part of the Banking, Lending, and Trust Banking Solutions organization. This strategic position is responsible for driving operational excellence, ensuring business accountability, and supporting risk management initiatives across complex lending solutions tailored to high-net-worth clients. The ideal candidate will serve as a trusted partner to senior leaders, collaborating across relationship management, credit, and operational teams to enhance governance, streamline processes, and uphold regulatory standards.

In this role, you will:

• Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business
• Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
• Make decisions in complex and multifaceted situations requiring solid understanding of business's functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
• Act as liaison for the business with internal and external auditors to support timeliness, appropriate response strategy, and effectiveness of communications and materials
• Lead projects, teams, or serve as a peer mentor
• Collaborate with key stakeholdersincluding legal, compliance, operations, technology, and business leadershipto ensure alignment and accountability
• Identify control gaps and emerging risks, and lead root cause analysis and sustainable solution development
• Prepare executive-level materials, dashboards, and reporting for risk committees, internal audit, and regulators
• Serve as a primary point of contact for audit and regulatory engagements related to Custom Lending risk and control matters
• Promote a culture of risk awareness and continuous improvement across business lines and control functions

Required Qualifications:

• 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Proven experience leading complex risk management, control, or compliance initiatives within a financial institution
• Strong understanding of Lending underwriting, operations, regulatory requirements, and enterprise risk frameworks
• Demonstrated ability to drive cross-functional projects involving legal, compliance, operations, technology, and front-office partners
• Excellent communication and stakeholder management skills, including the ability to influence senior leaders and external partners
• Proven experience leading end-to-end business initiatives or projects, including planning, execution, stakeholder coordination, and post-implementation review, with a focus on driving accountability and delivering measurable outcomes Strategic thinker with a hands-on approach to problem-solving, risk assessment, and control remediation
• Experience with internal audit, regulatory exams, or third-line risk reviews is a plus
• Demonstrated analytical acumen with a strong understanding of underwriting processes and data validation techniques, enabling effective risk assessment, process improvement, and decision support across complex lending operations
• Proficiency in Excel, other Microsoft Office products (Power Point, Word, Access), data visualization techniques

Job Locations:

• 550 S Tryon St, Charlotte NC 28202
• 550 S 4th ST, Minneapolis MN, 55415
• 401 Las Colinas Blvd W Bldg B, Irving TX, 75039
• 299 S Main St, Salt Lake City UT, 84111
• 5201 W Amelia Earhart Dr, Salt Lake City UT, 84116
• 2801 Market St F &L Bldg, St Louis MO, 63106
• 800 S Jordan Creek Pkwy, West Des Moines IA, 50266

Job Expectations:

• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship
• Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

Pay Range:

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$100,000.00 - $179,000.00

Benefits:

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

We Value Equal Opportunity:

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

Applicants with Disabilities:

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy:

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn