JIRA Developer and Administrator

Description

Join us in transforming how technology serves those who serve.

At Leidos, we're not just delivering solutions – we're pioneering the future of defense and intelligence technology. Our diverse teams of innovators unite around a singular purpose: empowering our customers to succeed in their critical missions. We believe in leading with integrity, investing in our communities, and building sustainably for tomorrow.
Shape the future of digital defense.

Our Digital Modernization sector is at the forefront of next-generation technology, architecting cutting-edge solutions in cyber defense, logistics optimization, security operations, and decision intelligence. We're the minds behind the mission-critical systems that keep our nation secure.
Ready to engineer solutions that matter?

The Mission

The Digital Modernization Sector at Leidos is seeking a dynamic Senior JIRA Developer and Administrator to support cloud modernization initiatives for the United States Coast Guard (USCG) at Command, Control, Communication, Computer, Cyber, and Intelligence Service Center (C5ISC) in the Alexandria, VA area. This role is part of a high-impact program focused on delivering secure, scalable cloud solutions that enable operational agility and resilience across the USCG enterprise.

As a JIRA developer and administrator, you’ll be responsible for managing and optimizing JIRA and Confluence in support of cloud migrations and hosting services in AWS and Azure environments. This role is essential to offering JIRA and Confluence as service to variety of stakeholders and application owners. You’ll work closely with cloud hosting teams, application teams, and program leadership to drive continuous improvement and deliver value to the mission.

Key Tasks:

• Responsible for the overall support and maintenance of the JIRA platform and related solutions.
• Provide day-to-day operational support activities as well as strategic planning initiatives involving JIRA and Confluence.
• Support requirements gathering and assess/implement new capabilities as needed on JIRA and Confluence.
• Administer JIRA and Confluence
• Integrate various services internal and external to the enterprise.
• Integrate the required support for compatibility with existing tools and services
• Design and maintain custom projects, workflows, schemes, screens, field configurations, automations, user permissions, and project roles in Jira/Confluence
• Audit, improve, and automate processes and workflows as needed; determine ways to optimize Jira/Confluence
• Assist in training for staff on Jira/Confluence regarding how to use the tools, navigate projects and spaces
• Troubleshoot, identify, and resolve Jira issues reported by program users
• Coordinate with Customers and Cloud hosting team to provide suggestions and solutions to system configuration as needed
• Provide ad-hoc Program support with application, system, issue, and project level configuration as needed
• Manage user access provisioning and ensure proper restrictions are in place

Basic Qualifications: 

• Bachelor’s degree in a related field (e.g., Computer Science, Information Systems, Business)
• 5+ years of development and systems administration experience
• 3+ years of experience in SharePoint 2016/2019 development on-Premises
• 5+ years of experience in Atlassian/Jira development and administration, to include installation and configuration of custom applications.
• Proficient in the implementation of Atlassian Plugins
• Experience with Service Now platform
• Experience working in cloud environments
• Experience developing software team solutions using Atlassian tools and Atlassian Confluence
• Troubleshooting and problem-solving skills
• Proficient in creating and managing custom JQL filters, dashboards, and Confluence pages
• Ability to work in a fast-paced, mission-driven environment
• Must be a U.S. Citizen and able to obtain a Public Trust and DoD Secret Clearance

Preferred Qualifications

• Prior experience supporting DHS, USCG, or other federal cloud modernization efforts
• Strong documentation, communication, and cross-functional collaboration skills.
• Experience working with technical teams in cloud, cybersecurity, or enterprise IT environments

At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”

If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.

Original Posting:

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Descrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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