Principal Systems Administrator

MANTECH seeks a motivated, career and customer-oriented Principal Systems Administrator to join our team in Pentagon, VA. The position is onsite.

Responsibilities include but are not limited to:

• Provide specialized support and troubleshooting for VIP users, including hardware, software, network, and application issues

• Manage and maintain computer systems, servers, and other IT infrastructure, ensuring optimal performance and security

• Manage VIP user accounts, permissions, and security access within the organization's IT environment

• Identify, diagnose, and resolve technical issues related to VIP user's IT needs

• Maintain accurate and up-to-date documentation of IT systems, procedures, and user support information

• Collaborate with other IT staff and stakeholders to ensure smooth IT operations and address VIP user needs

• Strong technical skills in areas such as Windows and Linux operating systems, network administration, virtualization, and security

• Excellent problem-solving and troubleshooting skills to quickly identify and resolve issues

• Strong communication and interpersonal skills to interact with VIP users and IT staff

• Experience in managing and supporting complex IT environments, especially for VIP users

• Managing desktop computers, servers, and other hardware devices for VIP users

• Installing, configuring, and updating software applications used by VIP users

• Troubleshooting and resolving technical issues related to VIP users' hardware, software, and network access

• Creating, modifying, and managing VIP user accounts and permissions

• Supporting and maintaining specialized software and hardware used by VIP users

• Providing training and support to VIP users on new software and hardware

• Managing Active Directory and other infrastructure core services

• Providing support for thin clients and virtual desktop environments

• Supporting and maintaining COTS and custom software

• Collaborating with other teams to ensure technology needs are met for events

Minimum Qualifications:

• Bachelor’s degree in a technical field and 7+ years of experience in Information Technology; an additional 4 years of Systems Administration experience can be substituted in lieu of a degree

• Understanding of operating systems (Windows, Linux, macOS), servers, and networking

• Experience with network protocols (TCP/IP), switch configurations, and firewalls is essential

• Experience with scripting languages (e.g., Python, PowerShell) for automating tasks and improving efficiency

• Microsoft Visio, Word, Excel experience

• CASP+ Certification or ability to obtain within 6 months of hire

• DoD 8570 Computing Environment Certification or ability to obtain within 6 months of hire

• Knowledge of Microsoft Windows Systems, HP SANs, VMware products

• Experience using a Service Desk ticketing system, such as Remedy or ServiceNow

Preferred Qualifications:

• One of the following certifications is desired: MCSE - Microsoft Certified System Engineer, MCSE - Microsoft Certified Solutions Expert, MCSA - Microsoft Certified Solutions Associate, MCITP - Microsoft Certified Information Technology Professional, VMware VCP - VMware Certified Professional, CCNA - Cisco Certified Network Administrator

• ITIL Foundations or later certification

• General Dynamics Encryptor experience

• SolarWinds experience and knowledge

• Cisco Prime Infrastructure experience and knowledge

Security Clearance Requirements:

• US Citizenship required and an active TS/SCI clearance adjudicated within the last 6 years.

Physical Requirements:

• Must be able to remain in a stationary position 50%.

• Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

• Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.

• Must be able to exchange accurate information in these situations.