Incident Manager

Company : Syntricate Technologies

Location : San Jose, CA, 95113

Posted Date : 29 October 2025

Job Details

Position- Incident Manager
Duration-Contract
Location- San Jose, CA
JD

Experience as Incident Manager able to quickly and efficiently and minimizing the impact on business operations.
Ensure timely escalation and resolution of incident while adhering to SLAs.
Drive root cause analysis and corrective action procedures for high-impact incidents.
Ensure continuous communication with key stakeholders and prepare incident reports and deliver post-mortem analyses.
Mentor and coach Juniors and inspect the Incident report regularly and identify the area of improvements and apply best practices.
Partner with change management team to ensure the application/product availability.

Regards, Pallavi Verma
Sr. Technical Recruiter | Syntricate Technologies Inc.
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