Business Development Manager - Urgent Care Part Time

Business Development Manager Urgent Care, Pleasanton, CA

Do you desire to work with a highly accountable team that prioritizes patients, the community, and each other? We are seeking a business development manager who is highly motivated, well-organized, and exceptionally detail-oriented to join our urgent care center in Pleasanton, CA. You must be a team player with outstanding community-based client development and customer service skills. As a business development manager, you will identify, cultivate, and close new business opportunities in Pleasanton and the wider tri-valley area. You will work closely with center management to develop strategies for reaching potential clients, building relationships, and driving revenue growth. Most importantly, you will go out into the community and sell occupational health, employer-paid services, and workers compensation services. We are currently looking for a part-time worker, approximately 20 hours per week. This role would be perfect for a professional who has contract/gig work, family obligations, semi-retired, etc., and wishes to add a part-time responsibility to their professional portfolio. Potential to evolve into a full-time role in the future, taking on additional marketing and sales activities. Some on-site work is required, but you will mostly be working remotely and out in the community. You must be within commuting distance of Pleasanton, CA. Compensation will be a base plus a generous commission on new business sold. Total earnings are unlimited.

American Family Care (AFC) pioneered the concept of non-emergency room urgent care. Founded by Dr. Bruce Irwin in 1982, AFC now goes beyond broken bones, offering everything from flu shots to occupational medicine. We're dedicated to quality care and patient satisfaction so that people can live life uninterrupted.

Inc. Magazine has ranked AFC as one of the fastest-growing companies in the U.S. We're proud to serve more than three million patients each year, and with over 300 clinics nationwide, we can offer accessible care close to home.

In support of our rapid nationwide growth, we recently opened a new urgent care facility in Pleasanton, California. We are seeking exceptional applicants to join our team.

What you can expect from AFC Urgent Care:

• Competitive compensation, incentive bonus program
• Health benefits (medical, dental, vision) for full-time
• 401k plan
• Disability and Life Insurance
• PTO (Paid Vacation)
• Selected Paid Federal Holiday
• Joining a team at a time of growth and transformation
• Having a positive impact on our community
• A supportive and professional work environment
• We aim for a pleasant, synergetic, and transparent office culture where our providers and management believe that if our team is happy, our patients will have a great experience as well

Responsibilities:

• Strategic Planning: Work with center management to develop a plan for sales targets, client prospecting, lead generation, and customer messaging.
• Lead Generation: Identify and research potential clients through various methods, including list development, networking, industry events, and online platforms.
• Initial Outreach: Conduct outreach efforts to engage potential clients, including in-person visits, cold calls, e-mails, and social media interactions.
• Relationship Building: Develop and maintain strong relationships with key decision-makers in client organizations, such as HR/health/safety leaders, general managers, and business owners.
• Sales Strategy: Collaborate with the management team to develop and execute strategies for converting leads into clients.
• Market Analysis: Stay informed about industry trends, competitor activities, and market needs to effectively position our solutions.
• Reporting: Track and report on sales activities, pipeline status, and performance metrics to ensure alignment with business goals.
• Client Support: Provide exceptional support and follow-up to ensure a positive client experience and address any concerns.

Minimum Qualifications:

• A minimum of two years of healthcare business development experience. Ideally, you have a track record directly selling occupational medicine, employer-paid services, and/or workers compensation services to businesses in the community.
• Excellent communication and negotiation skills. Ability to build rapport with prospective and current clients.
• Understanding of the local healthcare landscape, including key players, trends, and challenges.
• A bachelors degree in business, healthcare management, marketing, or a related field is preferred but not required.
• Proficiency in Microsoft Office applications (Word, Excel). Familiarity with CRM software (e.g., Salesforce) and/or healthcare IT systems is a plus.
• Ability to participate in a positive work environment for all staff
• Proven track record of achieving sales targets and driving business growth in a healthcare setting.

Ideal Qualifications:

• Exceptional listening, interpersonal, and empathy skills
• An unparalleled approach to client care that results in consistently high levels of customer satisfaction, word-of-mouth referrals, and contract renewals over time
• Community, family, or professional ties to the East Bay (or at least a desire to become a valued member of the community)

We are an Equal Opportunity Employer.

Flexible work from home options available.

Compensation: $25.00 per hour