Hr Operations Specialist

HR Operations Specialist

The HR Operations Specialist is responsible for managing daily HR transactions for assigned service lines or countries, handling complex and escalated tasks. This role demands accountability for end-to-end operations, ensuring high-quality services that meet globally agreed performance targets. The specialist is committed to providing a complete, accurate, and timely completion of HR transactions, supporting globally set standards for HR operations while adhering to local legal and regulatory requirements.

Responsibilities

• Execute and deliver HR services in compliance with business processes, KPI, and quality targets with a customer-focused approach.
• Perform control tasks autonomously, ensuring data protection and compliance with country legal/regulatory requirements.
• Maintain a high level of data quality and accuracy in systems and documentation.
• Provide on-demand reports related to business processes as required.
• Support team members with defined tasks and knowledge transfer.
• Deliver HR services with high customer orientation and a proactive attitude.
• Act as a point of contact for HR-related inquiries and deliver support across service lines.
• Promote cross-collaboration within HR operations and other HR functions.
• Identify deficiencies in business processes and recommend enhancements.
• Handle RCA's and escalations, contributing to process improvements.
• Act as an expert in complex business cases/projects with varying levels of experience.
• Provide guidance to less experienced colleagues.

Essential Skills

• Bachelor's or Master's degree or equivalent work experience.
• Experience in Human Resources, HR shared services, or as an HR Specialist/Generalist.
• Deep knowledge of HR practices, methodologies, and local employment regulations.
• Excellent MS Office and Excel skills; exposure to SAP and Workday is advantageous.
• Ability to manage multiple demands on time and collaborate with cross-functional teams.
• Strong communication skills with a collaborative, solutions-oriented approach.
• Proactive working style with a customer-focused 'can-do' attitude.
• Fluent English language skills.

Additional Skills & Qualifications

• Experience in complex business cases and projects.
• Guidance and mentorship capabilities for less experienced colleagues.

Work Environment

This role offers a hybrid work model with three days in the office and two days remote.

Job Type & Location

This is a Contract position based out of Raleigh, North Carolina.

Pay and Benefits

The pay range for this position is $32.00 - $38.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Sep 30, 2025.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, please email astoncarteraccommodation@astoncarter.com for other accommodation options.