Hospice Community Relations Representative- Anderson

Community Relations Representative

We have a new and exciting opportunity for a Community Relations Representative. We are looking for a driven sales professional who will develop early and appropriate referrals by creating and sustaining business partnerships with referral sources to drive growth in our Hospice business.

Key Responsibilities:

• Develops, implements, and evaluates quarterly and annual territory plans, strategies and actions to achieve budgeted targets.
• Analyzes territory, establishes sales goals, and together with sales manager, writes sales plan.
• Develops business relationships by making effective sales contacts, meetings, and presentations.
• Builds relationships with the PruittHealth Hospice staff to ensure effective communication with referral sources.
• Builds relationships with partners from other PruittHealth divisions to identify opportunities to collaborate and keep patients within Pruitt's continuum of care.
• Identifies key referring physicians, builds the PruittHealth Hospice brand, and identified opportunities to increase referral volume from these offices.
• Identifies key referring personnel in hospitals, nursing homes, and managed care operations, along with opportunities to increase referral volume from these sources.
• Basic knowledge of insurance companies and other payer sources.
• Supports and participates in promotional activities, sales campaigns and other growth initiatives.

Knowledge, Skills, Abilities:

• Demonstrates principles of the sales process in a healthcare environment.
• Able to manage a territory, conduct sales calls and presentations, and generate referrals by building long term business relationships.
• Able to develop clinical knowledge base to support sales activities.
• Effective verbal and written communicator, including ability to communicate with the different disciplines in the healthcare field.
• Able to identify and develop new referral sources.
• Familiar with MS Office Suite (primarily MS Excel, MS Word and MS PowerPoint).
• Comfortable with virtual working tools and videoconferencing software (Webex, Google Meet, Zoom, MS Teams).
• Able to master additional professional software.
• Maintains professional and clinical competence.
• Participates in center/agency surveys (Licensure/JCAHO) and any subsequently required reports.
• Attends and participates in mandatory in-services.
• Honors patients/residents' rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints.
• Complies with corporate compliance program.
• Reports job-related functions/tasks that involve occupational hazards including exposure to blood and body fluids and others as necessary.
• Follows established safety regulations, to include fire protection and prevention, smoking regulations, infection control etc.
• Performs other related duties as necessary and as directed by supervisor.

Minimum Education Required:

• Bachelor's Degree highly preferred
• Extensive relevant industry experience with (2) years of college or business school and/or equivalent combination of experience and training.

Minimum Experience Required:

• Familiarity with healthcare landscape and sales processes
• Two (2) year experience in Healthcare Sales/Marketing, or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities

Minimum Licensure/Certification Required by Law:

• N/A

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