Home Improvement Sales Representative

Overview

Rafael Lumber is looking for an upbeat and knowledgeable Home Improvement Sales Representative to join our team in San Rafael, CA . You will be the go-to person behind the counter and over the phone, managing quotes, orders, and relationships in a fast-paced environment.

Responsibilities

• Assist walk-in and call-in customers with quotes, product knowledge, and purchase support.
• Process sales transactions, including stock and special orders.
• Source and quote non-stock items from vendors to meet customer needs.
• Schedule and coordinate deliveries to contractor job sites.
• Maintain strong, ongoing relationships with current customers while building new business.
• Manage pricing, product availability, and delivery timelines with accuracy and efficiency.
• Handle returns, resolve issues, and follow up on outstanding items.
• Keep sales and customer records organized using internal systems and basic software tools.

Qualifications

• 3+ years of experience in contractor sales or building materials industry.
• Strong product knowledge of lumber and general building supplies.
• Excellent verbal communication and interpersonal skills.
• Proven customer service skills with a sales-driven approach.
• High level of organization, attention to detail, and ability to work independently.
• Basic computer proficiency (email, order entry, inventory systems).
• High School diploma or GED required.

Benefits

• Competitive base salary: $60,000-$90,000 per year
• Christmas Bonus (after one year)
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life and Disability Insurance Options
• Paid Time Off (Vacation, Sick Days, Holidays)
• Retirement Savings Program (401k)
• Paid Training and Industry Certifications
• Uniforms and Safety Equipment Provided
• Bi-weekly pay cycle

Schedule

• Monday - Friday, Full-Time
• Daytime hours with no weekend requirements

Location

• Onsite at Andersen Drive Building Supply - San Rafael, CA

Equal Employment Opportunity
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

A background check will be completed as part of the onboarding process, in compliance with applicable laws.

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