Head of Wealth Remediation (US)

Head of Wealth Remediation

The Head of Wealth Remediation is responsible for expanding and managing the regulatory oversight program for the first line of defense in Wealth by partnering with U.S. Wealth Senior Leadership Team, Federated Partners (Compliance, Legal), and AMCB Consumer Bank teams to ensure that all regulatory, compliance, audit, and self-ID findings are remediated and customer and colleague impacts related to new and updated processes are understood and supported.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Drives timely, effective, and efficient resolution of regulatory, audit, compliance, and self-ID findings
• Actively identifies opportunities to uplift processes and procedures and increase efficiency / streamline processes while ensuring processes are controlled and meet regulatory requirements
• Leads funding alignment/strategy to ensure MRA remediation activities can be delivered and executed
• Supports Internal Audit findings to ensure remediation plan is adequate and layered into regulatory responses as necessary
• Works with business unit management/partners to develop and implement proactive strategies, tactics, and programs to effectively manage regulatory and governance issues
• Provides the business leadership team with information required to ensure adherence to internal policies/procedures and applicable regulatory guidelines, ensures activities are within TDs risk appetite and risk management policies, escalates as required
• Leads and conducts due diligence process reviews for potential areas of risk to ensure the business is prepared for internal and external audit reviews
• MRA Remediations ensures and confirms testing is performed to demonstrate enhancements are working. Leads a team of operational control & process design experts to build and deliver remediation plans/Operates and collaborates cross functionally to implement remediation plans
• Delivers executive updates related to ongoing regulatory remediation and corporate audit findings
• Keeps abreast of emerging issues and trends from key regulatory bodies including FINRA, SEC, OCC
• Partners with Senior Executives across Consumer Distribution & AMCB to deliver thought leadership and guidance on regulatory risk mitigation

Education & Experience:

• Bachelors degree and progressive work experience
• 10+ years of experience with a proven track record in a high-level management role within wealth management or private banking
• FINRA Series 7, 24, and 66 (or equivalent Series 9, 10)
• Must have extensive Wealth Management leadership experience
• Extensive understanding of current compliance and regulatory issues (OCC, SEC, FINRA, and State Securities Regulators)
• In-depth knowledge of OCC, RIA and B/D Operations, investment products, trust
• Must be able to delegate activities and responsibilities, projects and tasks to ensure proper resourcing
• Must possess ability to think strategically as well as tactically
• Strong leadership and management skills with a track record of successfully managing cross-functional teams and large-scale projects
• Exceptional communication and interpersonal abilities for top-tier client interaction and relationship management.
• Deep understanding of regulatory compliance and risk management in the finance industry
• Strong technology acumen, comfortable with IT systems that support wealth management operations
• Prior engagement with regulators (e.g., FINRA, SEC, OCC)
• Exceptional problem solving and analytical skills (issue identification, problem structuring, process redesign, analysis, development of actional recommendations) and conceptual thinking abilities
• Strong understanding of and experience in implementing large scale and complex programs/projects; proven ability to work effectively with teams and individuals
• Excellent communication skills, both written and verbal
• Advanced facilitation and influence management skills
• Able to work in an unstructured and fast paced environment

Physical Requirements:

• Domestic Travel Occasional
• International Travel Occasional
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading, writing and comprehending instructions Continuous
• Adding, subtracting, multiplying and dividing Continuous