Front Desk SupervisorAltamonte Springs, FL

Front Desk Supervisor AdventHealth

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

Supervises physician office employees engaged in daily physician practice operations to result in facilitating effective daily practice operations and delivery of quality patient care. Serves as direct support to front office or back office. Serves as an alternate to perform the functions of staff in their absence and to achieve satisfactory patient care. Prepares reports and correspondence pursuant to physician practice daily operations as required.

Provides leadership and direction in accordance with organizational goals and objectives. Serves as a liaison for patients, government agencies, and third-party payers for the purpose of providing an on-site contact for individual practice sites. Completes regular performance evaluations for each staff member and conducts evaluations for new staff prior to the completion of the probationary period. Acts as a liaison between administration, physicians, and staff. Counsels employees, develops staff, and utilizes the disciplinary process as appropriate. Coordinates the daily operations of the medical practice site.

Minimum qualifications: High School graduate or equivalent. 2 years experience in a medical office. Preferred qualifications: Associate degree, Experience coding ICD-10 and CPT billing, Patient care experience as CMA, LPN, EMT, etc., 2 years leadership experience in a healthcare setting, MGMA ACMPE Board Certification, Certified Healthcare Access Associate (CHAA), Certified Revenue Cycle Rep (CRCR).

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.