Front Desk Agent- Full time

Full-Time Front Desk Agent

The Beachcomber is making its legendary returnand were looking for an enthusiastic and guest-focused Full-Time Front Desk Agent to join our Front Desk Crew! As the first point of contact for our guests, youll set the tone for their entire stay. From warm welcomes and smooth check-ins to handling questions and creating memorable moments, youll be part of the team that brings our Legends Return experience to life.

What You'll Do:

• Greet and welcome guests upon arrival, creating a positive first impression.
• Handle check-ins and check-outs efficiently, ensuring guest satisfaction.
• Manage reservations, answer guest inquiries, and address complaints promptly.
• Maintain a clean and organized front desk area.
• Provide accurate information about the hotel, rooms, rates, and amenities.
• Process payments and manage cash transactions accurately.
• Coordinate with housekeeping and maintenance to ensure smooth operations.
• Promote teamwork and contribute to a friendly, safe work environment.
• Perform other duties as assigned.

What We Offer:

• Be part of the excitement as we reopen a beloved St. Pete Beach destination.
• Legendary team culture; supportive, energetic, and passionate about hospitality.
• Highly competitive wages!
• Team member travel discounts.
• 401k available after 3 months with an employer match.
• Free associate parking.
• Free associate assistance program.
• Employer-provided uniforms.
• Comprehensive and cost-effective medical, dental, and vision insurance (Full-time Benefit)
• Earn paid time off after only 90 days of employment. (Full-time Benefit)
• 7 Paid Holidays per year. (Full-time Benefit)
• 100% employer-paid Life Insurance at 1 time your annual salary. (Full-time Benefit)
• 100% employer-paid AD&D Insurance at 1 time your annual salary. (Full-time Benefit)

Qualifications:

• A friendly and professional demeanor with excellent communication skills.
• Strong organizational skills and attention to detail.
• A passion for customer service with a positive, can-do attitude.
• Ability to multitask and remain calm under pressure.
• Previous front desk, hotel, or customer service experience preferred (but not requiredwell train the right person!)
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Proficiency in hotel management software and Microsoft Office is a plus.