Executive Talent Acquisition Coordinator (US)

HR Program Analyst II

Your primary role will be focused on onboarding new to the bank executives and generating comprehensive reports. You will be building and maintaining dashboards that support the strategic initiative of the Executive TA team. You will have the opportunity to work with a dynamic team of HR professionals delivering a best-in-class top talent acquisition experience, sourcing, assessing & securing top talent for executive roles across the enterprise. Your role and perspective as a Coordinator will help shape the experience for both internal and external candidates.

The HR Program Analyst II provides a broad range of analysis in the development of HR programs, including processes and procedures development and monitoring. This role contributes to the HR mandate through research and assessments for a specialized function.

Depth & Scope:

• Provides specialized analysis, non-standard reporting, and operational support to the HR team
• Requires a comprehensive understanding of a range of HR policies, processes, procedures, systems and concepts within their own and related areas of specialty
• Leads problem resolution for issues that have been escalated, and/or escalates to appropriate level where further clarity or interpretation is required
• Completes work within specifically defined parameters with guidance/direction from management as necessary
• Requires advanced knowledge of the business unit/operational functions and interaction points with other related areas as well as regulatory issues/requirements for jurisdictions supported

Education & Experience:

• Undergraduate degree preferred or equivalent work experience
• 2+ years of relevant experience
• Ability to work independently
• Good organization, presentation, interpersonal, verbal and written communication skills
• Solid knowledge and understanding of program administration and budget operations
• Solid MS Office knowledge, particularly Word and Excel
• Solid relationship building, strategic planning, consulting and basic financial skills

Preferred Qualifications:

• Experience in data, insights, and reporting
• Experience in Talent Acquisition / Recruitment
• Experience with Workday Recruit

Customer Accountabilities:

• Conducts regular, ongoing analysis, evaluation/assessment and review of HR programs and initiatives
• Maintains up to date awareness of HR landscape; assesses where gaps exist, supports the implementation of programs which meet or exceed employee expectations
• Conducts ongoing industry and competitive analysis to obtain market insights
• Provides input to HR specialists and managers through conducting analytics and driving insights to support the planning process
• Develops and maintains employee-facing documentation and communication materials in conjunction with key partners
• Supports with analyzing HR policy and governance impacts on customers, stakeholders and processes to achieve better business results
• Liaises with various partners and stakeholders in the resolution of program/employee issues
• Supports and monitors the adherence to service level agreements with external vendors
• Works in close partnership with selected vendors to ensure program objectives can be met and solutions can be delivered within set timelines, escalates to Management where appropriate

Shareholder Accountabilities:

• Prioritizes and manages own workload to meet SLA requirements for service and productivity
• Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
• Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area
• Protects the interests of the organization identifies and manages risks, and escalates non-standard, high risk activities as necessary
• Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
• Conducts reporting and/or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/policies/practices
• Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist
• Acquires and applies expertise in the discipline, provides guidance, assistance and direction to others
• Identifies, recommends and effectively executes standard practices applicable to the discipline
• Adheres to internal policies/procedures and applicable regulatory guidelines
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
• May lead work streams by acting as a project lead/subject matter expert for small scale projects/initiatives in accordance with project management methodologies

Employee/Team Accountabilities:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
• Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
• Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
• Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel Occasional
• International Travel Occasional
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading, writing and comprehending instructions Continuous
• Adding, subtracting, multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is