Employee Relations Manager

Duties & Responsibilities:

• Partner with field managers and or other DG departments to guide or conduct in-depth investigations on employee relations issues and/or termination, final counseling or demotion disputes.
• Ensure proper documentation on cases, in particular Dollar General’s zero tolerance policies.
• Provide policy guidance to field managers and instruct on consistent practices regarding terminations and progressive counseling.
• Represent Dollar General in legal proceedings.
• Assist in researching Wage & Hour claims.
• Analyze trends and conduct employee relations training.
• Participate in the development of the SOP and Employee Handbook.
• Work with Risk Management, Law Department, HRSS, Operations, ERC and other strategic partners for efficiency and process improvement.
• Utilizes facilitation and mediation practices to negotiate resolutions.

Knowledge, Skills and Abilities (KSAs):

• Excellent problem solving and critical thinking skills
• Ability to effectively communicate verbally and in writing with all levels of the organization
• Strong attention to detail
• Keen awareness of FLSA, FMLA, ADA, Workers Compensation, Title VII and other employment related laws and regulations
• Ability to perform effectively under pressure and make objective decisions
• Excellent collaboration skills
• Ability to work efficiently in a fast-paced environment, including the ability to listen, respond, and electronically document cases.
• Strong organization and time management skills
• Facilitation, negotiation, and mediation skills
• Bachelor’s degree in human resources or related field preferred. Two to five years of experience in HR, Employee Relations, Dispute Resolution, or other related field.