ED Observation Assistant, Pediatric Emergency Department, 24 Hours, Eves

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Participates as a member of the Emergency Department staff to assist with ensuring the safety of specific patients. Provides constant observation or 15 minute safety checks for those patients who have been determined to be at risk for potential injury to self or others. Performs other support duties as described below.

Major Responsibilities:

• Provides constant observation of high risk patients as assigned by the Emergency Department Resource Nurse.
• Assists the patient to get undressed, removes items that could injure the patient or staff, secures belongings.
• Monitors the patient's and conducts patient safety checks every 15 minutes for an assigned group of patients.
• Escorts and supervises patients in the bathroom depending on level of care, under the direction of the RN, assists patients with meals and comforts and de-escalates patients by using sensory techniques and distraction techniques as needed.
• Attempts to prevent unsafe patient movement and actions.

Position Qualifications:

License/Certification/Education:

Required:

• High School Graduate or equivalent.
• Must be able to complete de-escalation training as well as a certification program for Basic Life Support or Heartsaver course and receive appropriate certification.

Experience/Skills:

Required:

• Communication Skills: Ability to read, write, speak effectively in English and have good interpersonal skills, required.
• Demonstrates the ability to remain calm when under stress or in emergency situations.
• Must be able to assist in the physical restraint of disturbed patients.

Preferred:

• Previous experience in patient care, mental health/intellectual disabilities, teaching/child care/special needs students or public safety preferred.

Shift Details:

• 24 hours per week; 3:00pm - 11:30pm
• Includes rotating every other weekend and every other holiday

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.