JobsUSADrive Thru Team Member
Company : Culver's
Location : Manitowoc, WI, 54220
Posted Date : 15 September 2025
Job Details
Drive Thru Team Member
$14.00 - 16.00 per hour
Main Responsibilities of a Drive Thru Team Member:
- Greet customers over the headset and at the window
- Accurately take drive thru orders over a headset
- Upsell and cross-sell when appropriate
- Issue coupons, vouchers and gift cards as needed
- Efficiently accept payments by providing change and receipts at the window
- Manage transactions using a POS system with cash drawer
- Guide drive traffic according to the speed of service standards
- Fulfill drink and custard orders quickly
- Work as a team to meet service times through the drive thru
- Assist with guest attendant position and curbside orders
- Process refunds and resolve guest complaints
- Assist with dessert handling and delivery in the drive thru
Drive Thru Team Member Job Description:
We are looking for a qualified and responsible drive thru team member to manage all transactions with our guests in the drive thru. A good job candidate is a person who knows their way around a cash register and can easily operate it. The cashier we would like to employ must be able to interact with our guests in a friendly manner, and provide assistance should any guest require it. Excellent communication skills are paramount to help us continue to delight our guests and provide them with an outstanding experience. A qualified candidate must also be able to follow instructions and be a successful member of our team. Previous drive thru experience is an advantage and proficient multitasking skills are a must.
Drive Thru Team Member Requirements:
- Experience with POS systems and cash registers
- Quick response to high traffic flow
- Excellent communication skills
- Ability to effectively resolve complaints in the Drive Thru
Culver's - Culver's of Manitowoc
4201 Calumet Ave, Manitowoc, WI, 54220
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