JobsUSADirector of Product Management
Company : Shipt
Location : San Francisco, CA, 94102
Posted Date : 15 September 2025
Job Type : Full Time
Category : Management
Occupation : Director
Job Details
Impact
Shipt is currently looking to hire a Director of Product Management to focus on addressing the needs of our shoppers, and driving business outcomes via our shoppers' success. Shipt is a multi-sided marketplace and trustworthy Shipt shoppers - who care as much as our consumers do about the food they purchase - make Shipt stand out amongst competitors. Shipt strives to ensure Shipt shoppers find meaningful work and community, along with the flexibility they are offered as gig-economy workers. This role combines technology with a keen sense for operations to enable a strong partnership between shoppers, consumers, retail partners, and our business.
You will get experience working with a cross-disciplinary team shipping real-world products to our customers around the nation. You will also receive hands-on mentorship from your friendly teammates on topics ranging from design to career advice.
Your Responsibilities
- Partner with all teams to find balanced and creative solutions to Shipt's and our shoppers' most pressing needs.
- Define long-term vision and strategy, and work with engineering, design, data, marketing, and operations to distill this into a plan of individual executable features.
- Interface with external and internal partners to drive solutions that benefit our members, shoppers, partners, and Shipt.
- Help define the success metrics of the projects your team works on and own the outcomes.
What You'll Need To Be Successful
8+ years as a software, web, mobile app, or service product manager, shipping user facing features to hundreds of thousands of end users.
Experience creating a vision & strategy with engineering, design, and operations partners, building buy-in for it throughout the organization up through executive level, and inspiring a team to march toward it.
Experience in a product role in a multi-sided marketplace.
Experience building AI/ML driven product & capabilities.
Demonstrated experience as a self-learner and who can pick up new skills in a matter of hours or days.
Demonstrated project management skills; can motivate and lead a skilled group of peers.
Experience defining business and product metrics and using those metrics to drive decisions.
Work Arrangement
Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.
About Shipt
Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.
At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law. Please inform your recruiting contact upon initial connection if you need any accommodations. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Employees (and eligible family members) are covered by medical, dental, vision and more. Employees may enroll in our company's 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role. Pay range: Metro Areas of Boston, District of Columbia, Los Angeles, San Francisco, Seattle and New York City: $164,000-$328,000 All other locations: $136,000-$273,000 Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
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