Director of Non-Degree, Certificate and Summer Program

Director Of Non-Degree, Certificate And Summer Program

Reporting to the Assistant Dean for Academic Affairs, we are seeking a Director of Non-Degree, Certificate and Summer Programs who will be responsible for the strategic vision, leadership, management and direction of non-degree, certificate and summer programs. The director's purview includes Summer Programs, graduate certificates, Pre-Term, the Summer Academy, the online Principles of Economics course (preparatory entry course). This includes working collaboratively to develop and implement strategic and innovative programming that will enhance the revenue streams, feeder programs and the reputation of the School of Advanced International Studies (SAIS). Further, the Director will administer and maintain multiple program budgets, collaborate with the marketing and communications team on recruitment and marketing plans, and recruit and supervise staff, faculty and Teaching Assistants. This person holds supervisory responsibility for one full-time staff member and student employees.

Specific Duties & Responsibilities

• Work closely with the Assistant Dean for Academic Affairs to recruit and hire faculty.
• Evaluate the various programs for outcomes assessment, improvements and changes.
• With the Assistant Dean for Academic Affairs, create and write proposals to add new certificates and continuing education opportunities in order to generate revenue for the school.
• Direct the Summer, Non-Degree/Part-time, Certificate, Pre-Term programs including management of event planning, leading info sessions, and reviewing applications.
• Oversee the SAIS Summer Academies including developing the program budget, working with faculty on course development, managing the admissions and recruitment process, securing housing, and finalizing the program curriculum.
• Oversee the Principles of Economics offerings, including application management and student recruitment.
• Advise students on an ongoing basis for the various programs regarding curricular suggestions and academic issues.
• Collaborate with Admissions, Registrar, Financial Aid, Billing and Student Life on areas related to continuing and non-degree students and Pre-Term program to assess program scheduling, courses, and financial needs.
• Serve as a key liaison and advisor to academic departments and Centers on a variety of topics related to non-degree programs.
• Prepare, maintain and interpret reports and projections dealing with program budgets, recruitment, market analysis, and various program statistics.
• Evaluate the curriculum and various programs for updates and changes and use outcomes to enhance existing programs and/or develop new educational programs and initiatives.
• Evaluate and submit plans for programs to the Assistant Dean for Academic Affairs, contributing to campus and university strategic planning activities.
• Onboard new faculty for summer teaching and manage faculty needs.
• Establish, update, and enforce academic policies for all non-degree programs and students.

Marketing, Communications, & Recruitment

• Manage the marketing plans for the various programs.
• Work collaboratively with the Office of Marketing and Communications to develop comprehensive marketing campaigns that yield additional applicants and students.
• Utilize social media, digital, print, and other efforts to increase exposure to programs.
• Supervise the copy and design production of all printed and digital collateral created for the various programs.
• Review, manage, and update content across program websites on an ongoing basis to ensure marketability of programs.
• Draft and send marketing emails to non-degree and admissions prospect lists.
• Develop communication plan for SAIS degree and Hopkins students to promote Summer Programs and Academies.
• Initiate data driven market research studies and analyzed findings to offer recommendations for future growth of programs.
• Execute open houses and recruitment events for prospective students.

Administrative

• Develop strategic goals and implement plans which aim to increase existing program enrollments by 15% annually.
• Oversee enrollment management (admissions, registration, scholarships, and tuition across the various programs in SIS and Slate).
• Research and analyze competitor markets and use findings to identify opportunities for programmatic growth to enhance future offerings.
• Direct and manage budgeting, programmatic and administrative activities for programs.
• Supervise and train full-time program staff and student employees.

Other

• This position posting should not be construed to imply that these requirements are the exclusive standards of the position.
• Incumbents will follow any other instructions and perform any other related duties, as required.
• The university has the right to revise this position description at any time, with or without notice.
• This position description is not to be construed as a contract for employment.

Special Knowledge, Skills, & Abilities

• Strong administrative, analytical, and problem-solving skills.
• Ability to work independently.
• Knowledge of analysis and market research.
• Strong interpersonal and excellent customer service skills.
• Excellent oral and written communication skills including experience in editing, writing, proposal and report preparation and the ability to effectively interact with students, faculty and all levels of administration and of diverse cultures.
• Detail-oriented, well organized, and ability to handle multiple projects and priorities simultaneously.
• Commitment to diversity and to serving the needs of a diverse population.
• Advanced proficiency in database management and computer applications (e.g., Word, Excel, Access, PowerPoint); ability to learn additional applications as needed.
• Ability to handle sensitive and personal student issues.
• Ability to adapt to new and rapidly changing situations.
• Ability to increase enrollment and profits through marketing and recruitment activities.

Minimum Qualifications

• Master's Degree in a related field.
• Five years related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Experience in academic program administration.
• Prior experience working in a higher education environment and experience creating and implementing revenue generating academic programs strongly preferred.
• Experience supervising and managing staff, programs and services.
• Demonstrated experience evaluating programs and services to increase productivity preferred.
• Adept in public speaking and comfortable leading information sessions and student orientations.
• Experience working collaboratively with academic affairs, admissions, registrars, billing, and financial aid in regard to policies, procedures, and systems preferred.
• Experience working in marketing or communications, including social media.
• Demonstrated ability to connect and build rapport with other service-oriented, technical and operational teams.
• The individual must be able to command authority and will work with adult populations.

Note- A cover letter is strongly encouraged