Director, Learning Analytics

Overview

ADP is hiring a Director of Learning Analytics.

+ Do you get excited about solving real business problems with data?

+ Do you enjoy diving into messy datasets, building clean solutions and bringing clarity through dashboards and analysis?

If that sounds like you, we’d love to meet you. Ready to design what's next?

Be part of a team that sits at the intersection of strategy, data and human enablement – helping shape the future of how we solve problems and create value. Every project is an opportunity to learn, experiment and make an impact. We’re looking for a hands-on Director of Learning Analytics to join our team. In this role, you’ll blend advanced data wrangling and sharp business analysis to drive meaningful insights and solutions. This role will share ownership for a global measurement strategy with respect to high impact learning programs focused on empowering our associates to manage client relationships. Your impact will grow as you bring these solutions to life across multiple businesses. Beyond learning programs, this role will also support a variety of analytics projects leveraging your skills in Alteryx, SQL, and Tableau.

No two days are the same. You’ll collaborate closely with multiple stakeholders to design and implement solutions. You’ll iteratively test outputs until they hit the mark, and will continuously monitor feedback and optimize processes to ensure quality and impact.

Like what you see? Apply now!

Learn more about ADP at jobs.adp.com/careers

What you’ll do

• Analysis and Impact Measurement: Apply statistical techniques to analyze the impact of employee and client training programs on ADP's business. Perform ad hoc analysis and develop clear, actionable recommendations for business stakeholders.
• Learning Program Solutions: Partner with business teams to develop and refine learning program use cases, including testing and feedback cycles. Own and deploy a large-scale survey program to drive insights into learning programs.
• ROI Methodology: Utilize ROI methodology to measure the effectiveness of learning programs.
• Continuous Learning: Discover new techniques in the work of learning analytics and bring learnings back to inspire innovation and help the team overcome roadblocks.
• Team Management: Manage and mentor a team of five data analysts, including conducting performance reviews, coaching, and prioritizing work according to team goals and strategy as outlined by the Sr. Director.
• Data Wrangling: Perform data wrangling, ETL, and analysis using Alteryx.
• Tableau: Troubleshoot and optimize Tableau dashboards and data sources to ensure accuracy and performance.
• ADP Knowledge: Demonstrate knowledge of ADP's products, services, and business processes.
• Leadership and Hands-On Work: Balance leadership responsibilities with hands-on data analysis and management.

To succeed in this role

• Bachelor's degree.
• 5 years of experience in the same or similar role.
• Proven experience leading Business Intelligence teams and setting strategy aligned to business objectives.
• Strong SQL skills and experience working in cloud data environments like Databricks or AWS.
• Experience in Alteryx, and Tableau dashboard creation, maintenance and troubleshooting.
• Analytical mindset and curiosity for solving ambiguous problems.
• Clear communication skills, both written and verbal with a collaborative working style.
• Experience working directly with business stakeholders to understand needs and translate into analytics requirements, techniques, and solutions.

Bonus points for these

• An advanced degree in I/O Psychology or Data Analytics is great but not required.
• Working with and migrating data to the cloud.

You’ll love working here because you can

• Collaborate with a Team. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution.
• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We’re obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.

Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for? Apply today!

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $98,000.00 - $198,800.00 / Year.

*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. This page outlines ADP’s culture and values.