Director Case Management - Central Region

Director Case Management - Central Region

We are seeking an experienced and dynamic Regional Director of Case Management to lead and oversee case management operations across our healthcare facilities in the Central Region. This strategic leadership role ensures operational excellence, regulatory compliance, and alignment with system-wide initiatives and goals. The ideal candidate is a strong collaborator who can drive outcomes, build high-performing teams, and support seamless patient care transitions across our continuum of care.

Key responsibilities include:

• Provide leadership and direction to regional case management teams, aligning priorities with organizational goals.
• Ensure timely execution of system initiatives across all facilities in the region.
• Collaborate with Access Center and Nursing Leadership to coordinate patient movement between facilities and regions.
• Maintain compliance with federal and state regulations, including CMS Conditions of Participation for discharge planning.
• Develop, implement, and monitor policies, procedures, and performance expectations.
• Use data to identify opportunities and drive performance improvement using the PDCA methodology.
• Lead recruitment, training, and professional development of case management staff.
• Monitor and manage regional budgets and resource allocation for cost-effective operations.
• Collaborate with physicians and healthcare teams to improve coordination of services and reduce avoidable days/readmissions.
• Support transitions of care by fostering strong partnerships with community providers.
• Serve as a representative on hospital committees to ensure compliance with CMS and certification requirements.
• Respond to state or compliance visits related to case management within the region.
• Conduct regular leadership rounding to support HCAHPS and patient experience initiatives.
• Mentor team members for succession planning and leadership growth.
• Ensure consistent use of system-approved platforms and uphold integrity of high-quality Multidisciplinary Rounds (MDRs).

Education and experience requirements:

• Current licensure as a Registered Nurse (RN) or Licensed Social Worker (LSW) in the state.
• Minimum of 5 years of leadership experience in case management.
• Demonstrated success in leading clinical teams and managing across multiple priorities.
• Master's degree in a healthcare-related discipline (e.g., MSN, MBA, MHA) Preferred.
• 3+ years of multi-site leadership experience Preferred.
• Certification in Case Management (CCM or ACM) Required.

Why join us? You will be part of a mission-driven organization focused on improving health outcomes and patient care experiences. As Regional Director, you will have the opportunity to lead transformational change, support your community, and be a key voice in shaping the future of integrated case management services across our health system.

Benefits: We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

• Flexible work schedules Full time/part time/supplemental Day/Eve/Night
• Onsite children's care centers (Infant through Pre-K)
• Tuition reimbursement
• Student Loan Repayment Program
• Payactiv-earned wage benefit-work today, get paid tomorrow
• Free access to fitness centers
• Career advancement opportunities

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.