Customer Service - Donor Support Technician (Bilingual - English/Spanish)

Company : Disability Solutions
Location : Spokane Valley, WA, 99206
Posted Date : 16 October 2025
Job Type : Part Time
Category : Customer Service
Occupation : Customer Service
Job Details
Responsible for preparing the donor, donor area and equipment for the pheresis processors.
You will report to the Assistant Center Manager.
The Role
- Prepares the autopheresis machine for the pheresis process.
- Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
- Disconnect the donor when the process is complete.
- Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
- Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
- Alerts Group Leader or Supervisor of donor flow issues.
- Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
- Understand the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
- Maintain confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform job-related duties as assigned.
Education
High school diploma or equivalent required
Experience
- Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
- Will perform basic math calculations
(physical & mental requirements)
- Understand, remember and apply oral and/or written instructions
- Understand and follow basic instructions and guidelines
- Must be able to see and speak with customers and observe equipment operation.
- Occasionally perform tasks while standing and walking up to 100% of time
- Reach, bend, kneel and have high level of manual dexterity
- Occasionally be required to lift and carry up to 25 pounds
- Fast paced environment with frequent interruptions
- Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
- Required to work overtime and extended hours to support center operational needs
If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate.
Pay $16.66
Our Benefits
CSL offers the following benefits for this part-time position: Employees are able to enroll in our company's 401(k) plan. Employees will accrue paid sick leave at a rate of one hour for every 30 hours worked. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.
About CSL Plasma
CSL Plasma operates one of the world's largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring, a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people.
We want CSL to reflect the world around us
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL.
Do work that matters at CSL Plasma!
Trending Searches in Spokane Valley, WA
- Full time jobs near me Spokane Valley, WA
- Local job openings
- Places hiring near me
- Job vacancies near me
- Donor support technician jobs near me Spokane Valley, WA
- Donor support technician jobs hiring near me Spokane Valley, WA
- Donor support technician jobs hiring near Spokane Valley, WA
- Donor support technician jobs near Spokane Valley, WA
- Donor support technician jobs near me in Spokane Valley, WA
- Donor support technician jobs in Spokane Valley, WA
Top trending job titles hiring now
Other Jobs You May Like
Principal Development Manager - Strategic, WW - ISV, Splunk Partnership, Cisco Partnership
Company : Amazon
Location : Seattle, WA
Senior Business Development Manager - Tech, Amazon Shipping
Company : Amazon
Location : Bellevue, WA
Senior Tech Business Development Manager , Tech Licensing Business Development
Company : Amazon
Location : Seattle, WA
Satellite Test HW Development Manager, Integrated Vehicle Test
Company : Amazon
Location : Redmond, WA
Practice Development Manager, Body Contouring, Allergan Aesthetics- Seattle Area & Alaska
Company : AbbVie
Location : Seattle, WA
Software Development Manager, AI Inference Technology, Neuron SDK
Company : Amazon
Location : Seattle, WA
Top searches
- Jobs hiring immediately
- Part time jobs near me
- Full time jobs near me
- Jobs that are hiring near me
- Jobs near me hiring now
- Donor support technician jobs near me
- Donor support technician jobs
- Donor support technician jobs hiring near me
- Donor support technician openings near me
- Donor support technician vacancies near me
Employment opportunities at Disability Solutions
- Disability Solutions jobs near me Spokane Valley, WA
- Disability Solutions jobs hiring near me Spokane Valley, WA
- Disability Solutions jobs near Spokane Valley, WA
- Disability Solutions jobs hiring near me
- Disability Solutions openings near me
- Disability Solutions jobs near me in Spokane Valley, WA
- Disability Solutions jobs hiring in Spokane Valley, WA
- Employment opportunities near me
- Job openings near me
- Jobs hiring immediately