Customer Marketing Manager

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

Location:

Logitech is proud to support a hybrid/remote work culture. This full-time role will be open to on-site candidates based in San Jose, CA. However, we will also consider remote candidates in Seattle, WA.

The Team and Role:

Logitech is seeking a passionate Customer Marketing Manager for Amazon Business in North America, a role with significant growth potential. This individual will leverage strong digital marketing knowledge and commercial skills to drive Logitech's B2B portfolio success on Amazon Business platforms, ultimately impacting lives through innovative solutions. This position is part of the North American Amazon sales and marketing team and reports to the Head of Amazon North America.

Your Contribution:

Embodying Logitech's core behaviors-Be Yourself, Be Open, Stay Hungry and Humble, Collaborate, Challenge, Decide, Just Do and Share our passion for Equality and the Environment. In this role you will:

• Develop and Execute Strategy: Define and deliver customized sales and marketing strategies and programs for North American Amazon Business, integrating Logitech's regional category strategies with market trends, consumer insights, and Amazon analytics. This includes developing marketing mix plans and tools, strategic New Product Introductions (NPI), customized products, and partnerships to achieve profitable sell-out and convert Amazon traffic into loyal Logitech consumers.
• Drive Account Growth: Contribute to the rapid growth of this key account by ensuring a seamless shopping experience and evolving the North American presence. This requires a blend of customer engagement, consumer-driven marketing acumen, hands-on execution, and strategic planning.
• Balance Growth Objectives: Consistently balance top-line and bottom-line growth objectives for North America, providing investment guidelines for key strategies.
• Accelerate Sales: Drive sales acceleration within Amazon Business for both the US and Canada.
• Foster Collaboration: Collaborate effectively with regional, global, and North American Amazon teams.
• Internal Partnerships: Partner internally with regional categories, channels (B2B, Education, Video Collaboration), and Amazon commercial & marketing heads to develop pragmatic and impactful guidelines.
• External Engagement: Engage and influence Amazon Business contacts to strengthen Logitech's strategic partnership and build brand equity.
• Performance Monitoring: Continuously monitor and analyze key performance indicators (including competitor activity) to refine and adapt strategies for improved impact.

Key Qualifications:

Minimum Skills and Behaviors:

• Exceptional experience in customer (Online - Amazon) and Digital marketing/sales at regional/international levels.
• Strong ability to both develop and execute North American strategic and tactical plans.
• Demonstrated leadership skills to build strong internal and external relationships, coupled with excellent teamwork.
• Exceptional communication and presentation skills.
• Proven project management skills, including the ability to coordinate and manage diverse topics and complexities.
• Capacity to view challenges from a broad strategic perspective, with significant experience in problem-solving, influencing, and decision-making.
• Proactive, energetic, and self-starting individual with a hands-on approach to business and a strong results orientation.
• Aptitude for problem-solving that requires selection and in-depth evaluation of multiple factors.
• Experience with complex technical projects or business issues requiring state-of-the-art technical knowledge or industry expertise.
• Deep technical knowledge of business trends and objectives.

Preferable Skills and Behaviors:

• Experience in both consumer and B2B markets.
• In-depth understanding of consumer preferences, attitudes, insights, and other factors that influence robust marketing plans and campaigns.
• Experience in User Experience (UX) and Customer Experience (CX).

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This position offers an OTE (On Target Earnings) of typically between $ 100K and $ 215K dependent on location and experience. In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.