Customer Billing II

Company : Boston Scientific
Location : Houston, TX, 77001
Posted Date : 12 October 2025
Job Details
Customer Billing II
Responsible for interfacing with patients, company sales and/or service representatives, ambulatory surgery and implant centers/facilities and insurance carriers to handle a variety of pre-sales and post-sales service functions in the area of customer billing. Obtains patient information and maintains database of patient files. Facilitates communication between insurers, clinics, and patients, expediting exchange of required data and dealing with insurance billing problems. Exercises some independent judgment, works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
Work Mode
At Boston Scientific, we value collaboration and synergy. This role follows an onsite work model, requiring employees to be in our local office five days per week.
Relocation
Relocation assistance is not available for this position at this time.
VISA
Boston Scientific will not offer sponsorship or take over sponsorship of an employment VISA for this position at this time.
Your responsibilities will include:
- Processes billing statements and adjustments.
- Processes month end billing invoices.
- Establish working relationship with centers' billing staff. Answer telephone inquiries and obtains necessary information to set up patient charts and maintain files.
- Verify benefits, prepare and file pre-authorization requests and medical claims.
- Complete standard follow-through calls and monitor status of case until approved.
- Coordinate with co-workers and supervisor with regard to complicated and problem cases.
- Perform other related duties as assigned, including special projects.
- The Boston Scientific Corporation Pathology Laboratory attests to the following: For HIPAA compliance purposes, this position has been reviewed by management and meets the 'need to know' PHI access criteria of the HIPAA Security Rule. Additionally, per the HIPAA Privacy Rule, the minimum necessary PHI data elements have been identified by management, and the minimum necessary PHI access has been granted to the employee/contractor for them to satisfactorily execute the role and responsibilities of this position.
Required qualifications:
1-2 Years with High School Diploma and/or
Equivalent experience, training, or apprenticeships
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do as a global business and as a global corporate citizen.
Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.
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