Credentialing Coordinator

Credentialing Coordinator

Credentialing Coordinator

Location: Hybrid1: This role requires associates be in the office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Credentialing Coordinator coordinates and leads credentialing program-level compliance activities for the sanction monitoring program, delegation oversight audits and/or regulatory and compliance audits.

How you will make an impact:

• Performs oversight of credentialing and re-credentialing activities and processes, including internal and external audits.
• Responsible for account management of contracted organizations.
• Acts as a liaison to delegates and credentialing vendors to ensure that credentialing program compliance requirements are maintained.
• Monitor contract compliance and coordinates/negotiates contractual language changes when required.
• Coordinates all compliance filings of credentialing specific documents and policies.
• Coordinates and conducts initial, annual and focused (corrective action plan) audits, including vendor and/or delegation oversight, or department audits.
• Provides feedback and recommendations to improve processes and performance.
• Resolves issues independently specific to delegation oversight, sanction monitoring, validation, notification, system configuration and reporting, and credentialing policy and procedural reviews and exceptions.
• Serves as corporate contact and interface with internal business partners on problems, resolutions, questions, and regulatory or accreditation audits.
• Provides process oversight of daily business operations as it relates to resolution of non-responsive providers to credentialing and re-credentialing.
• Maintains delegation/credentialing standards and business requirements.
• Researches and resolves delegated credentialing-related issues.
• Provides recommendations to committee on process administration.
• Reviews assigned Health Plan elements in Credentialing Manual and provides updates as appropriate regarding new or improved documentation resources and business rules.
• Leads special projects.

Minimum Requirements:

• Requires a BA/BS degree in a related field and minimum 5 years credentialing experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Understanding of Credentialing preferred.
• Data Analytics experience strongly preferred.
• Advanced Microsoft Excel skills preferred.

Job Level: Non-Management Non-Exempt

Workshift: Not specified

Job Family: PND > Credentialing & Licensing

Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.