Collaboration and Productivity Platform Administrator

Company : LanceSoft Inc

Location : Nashville, TN

Posted Date : 28 October 2025

Job Type : Other

Category : Administrative Assistance

Occupation : Administrator

Job Details

Platform Administrator
Nashville, TN_ 37201 (Remote)
6 months
Pay Rate: $40.00/hr. - $42.85/hr.
JD:

This role is responsible for the administration, support and integration of Microsoft 365, Google Workspace, Slack, Box, Zoom, and other enterprise collaboration technologies including integrated AI tools and features.
The ideal candidate will ensure secure, scalable, and efficient operations while supporting user experience, compliance, and cross-platform connectivity.

Top skills:

Skilled M365 administrator
Skilled in Google Workspace administration
AI ChatGPT, Copilot or Gemini
Microsoft 365 and/or Google Workspace administration including administration of productivity tools within each platform
Experience with Slack, Box, Zoom, and other third-party collaboration tools.
General knowledge of Enterprise Application and SSO configuration in Azure
MS Power Platform Administration
Experience with AI
Strong interpersonal and communication skills in a global business environment.
Familiar with powershell, integrations, APIs and automation
Familiarity with OAuth, SAML, and identity federation
Strong verbal and written communication skills, with the ability to translate technical terms to layman's terms.
Organized, with the ability to multi-task with excellent follow through.
Self-motivated with ability to work in a team and independently.
Schedule flexibility to work with partners in multiple global time zones.

Education:

Key Responsibilities:
Platform Administration & Integration

Administer and configure collaboration platforms including Microsoft 365, Google Workspace, Slack, Box.com, Zoom, and others
Enforce organizational standards for workspace roles, provisioning protocols, and compliance requirements
Collaborate with security and privacy teams for third-party app reviews and risk assessments
Monitor system health, perform upgrades, and troubleshoot platform issues.

User Experience & Support

Lead employee collaboration experiences and ensure global users have access to reliable and efficient technology solutions
Provide Tier 2/3 support and training for collaboration tools, ensuring high user satisfaction
Track assigned department ticket queues and ensure prompt resolution.

Project Management & Optimization
Track project status, provide reporting, and communicate updates to leadership and internal customers
Evaluate new tools and features for deployment, ensuring alignment with business goals.
Track usage metrics, identify optimization opportunities, and develop business cases for tool adoption or retirement

Documentation & Standards

Create and maintain technical standards, training materials, and documentation of configurations, operations, and troubleshooting procedures
Support governance initiatives and ensure alignment with internal standards