Client Success Partner- L3

Overview

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone whos not just seeking a job, but someone who wants to make an impact. In this role, youll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment thats constantly evolving.

Main Responsibilities

Responsibilities

• Meet and exceed annual revenue targets by developing and advancing current and future-looking partnerships
• Responsible for quota on assigned account book (30-60 accounts) leading the sales cycle from lead identification to contract negotiation
• Focus on building CPG partnerships beyond RFP exchanges, and instead incorporates strategic annual planning in partnership with merchants to accomplish CPG and Category goals and objectives
• Partners with merchandizing team for Winning Model/ JBP(+), Annual Planning/ T2T/ Innovation Planning needs
• Strives to build strong relationships across the entire CPG team (brand, agency, shopper, ecommerce)
• Key focus on demand generation, proactive and strategic selling and program management through IO
• Work with clients to develop omni-channel campaigns (in-store and digital) by defining upfront measurable KPIs that tie to the clients overall business goals
• Works in lockstep with Account Managers to ensure the client is receiving holistic best-in-class partnership from planning to execution and campaign wrap in alignment with client KPIs
• Ensures strong data hygiene and accuracy each week for CRM inputs through IO signature
• Provides a map and strategic plan to attain and exceed account quota
• Identifies and leads Annual Planning, QBR, T2T and Lunch and Learns
• Develop partnerships with Albertsons Merchandizing Team (NCD/ASM)
• Strong ability to work cross-functionally to effectively advocate for the Voice of the Customer
• Responsible for account penetration and creating net new relationships across the clients organization with a deep understanding of overarching client business goals and objectives
• Ownership of improving opportunity win rate, deal slip rate, sales cycle duration, client outreach and other relevant sales metrics
• Provides account-level forecasting predictions
• Fluent in multiple data streams (Power BI, Hub, Criteo UI, earnings reports, industry news) to story tell with data
• Ensures accurate CRM data hygiene with an emphasis pre-IO signature to ensure accurate revenue forecasting with minimal variance
• Demonstrated ability to identify leads, map internal stakeholders and decision makers, and progress the deal stage
• Continuously monitor, learn and develop knowledge of retail media landscape

The position will be based in Boise ID, Pleasanton CA, Dallas TX, Chicago, IL, Fullerton, CA or New York City NY.

Qualifications

• 6+ years of sales/retail/media experience
• Proven ability to meet/exceed quota, track revenue and grow accounts
• Demonstrates strong presentation skills with ability to prep and present based on audience including VP
• Proven ability to foster deep partnership with merchandizing leaders

Benefits

• Competitive wages paid weekly
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Other

Our Values Click below to view video: ACI Values

The salary range is $105,900-$1137,580 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.

Benefits may include, medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay/Flexible Time Off, paid holidays (8-9 days annually) bereavement pay and retirement benefits (such as 401(k) eligibility). Associates in this position are also eligible for an inventive plan.

A copy of the full job description can be made available to you.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development and Sales

Industries

• Retail