Client Care Coordinator

Care Coordinator

The Care Coordinator is responsible for scheduling and coordinating all personal and companion care services for all assigned clients. The Care coordinator is also responsible for the recruiting and hiring of HHAs, CNAs, or companion caregivers.

Duties and Responsibilities:

• Answers incoming calls in a professional and knowledgeable manner.
• Communicates with clients and employees regarding scheduling and care. Ensures both understand schedules.
• Ensures qualified staff are based on competency and availability to provide quality care in accordance with client's plan of care.
• Recevies and communicates clients concerns and incidents to supervisor as necessary.
• Follows up with customer service to new and old clients and their family to ensure clients needs are being met. This includes quality assurance visits to the clients home when necessary.
• Weeknights and Weekend availability on a rotating schedule with other office staff. (On-call)
• Additional duties as assigned

Skill Requirements:

• Acts as patient advocate, empathy and respect towards client care and concerns.
• Positive and professional attitude towards all. Client and employees.
• Coordinating and working with team members to complete needed group tasks.
• Strong written and verbal communication skills.
• Computer literacy and adaptability.
• Being able to effectively work independent.

Compensation: $40,000.00 - $55,000.00 per year

Homewatch CareGivers offers the comprehensive home care services and we believe that exceptional training means a more rewarding experience for you and better care for clients. Homewatch CareGivers is a premier provider of in-home care services for people of all ages, including seniors, children, veterans, the chronically ill, and those recovering from medical procedures.

Our care philosophy is based on finding interesting, innovative ways to empower clients and help them feel engaged and respected. We start by making sure our caregivers and office staff are confident and empowered, too. Our Homewatch CareGivers University is a professionally-developed training platform designed to give you the tools and resources you need to make the very most of your time with clients and gain the most satisfaction from your job. It includes online accredited courses to help you meet the training requirements you may need to stay current with caregiver certification and licensure. The more prepared you are, the more secure you feel in your daily work.

This is an incredible opportunity to feel great about your job and the impact it has on others. Join our growing team and help bring our unique care philosophy to life!