Claim Director-Primary & Excess Casualty

Company : Chubb
Location : Jersey City, NJ, 07310
Posted Date : 5 October 2025
Job Type : Other
Category : Management
Occupation : Director
Job Details
Job Description
This is a role focused on technical claim handling for Chubb insured's nationwide. In this role you will manage complex primary and excess general liability and automobile claims, both litigated and non-litigated. This role requires an individual to be accountable for the handling and disposition of claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies. This position will require some travel, as well as coordinating with and servicing both internal and external business partners. You will represent the company at meetings with management and business partners, as well as at mediations, settlement conferences and trials.
Responsibilities
- Provides outstanding customer service and works well with the insured, broker and TPA in the adjustment of casualty claims.
- Analyzes coverage and communicates coverage positions.
- Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
- Directs and closely monitors assignments to defense counsel and defense team.
- Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
- Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
- Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.
- Travels to conferences, mediations, and trials as necessary. Travel ranges from approximately 10% to 15%, but it could be more as dictated by business needs.
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