Carrier Support Analyst - Select

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

We are seeking a detail-oriented and proactive Merger Integration Carrier Management Analyst to join our team. This role will be responsible for managing the integration of carriers for Gallagher’s Select businesses, ensuring a seamless transition and alignment with organizational goals. The ideal candidate will have strong analytical, problem-solving, and organizational skills, with a focus on maximizing carrier revenue, maintaining operational efficiency, and supporting employee access. This is a critical role in ensuring the success of carrier integrations and driving value for the Select businesses.

Carrier Integration Management:

• Collaborate with the central carrier management team to ensure the smooth integration of carriers for the Select businesses.
• Develop and execute detailed integration plans, timelines, and deliverables for carrier-related activities.
• Act as the primary point of contact for carrier integration issues, ensuring timely resolution and minimal disruption to operations.

Issue Resolution:

• Identify, analyze, and resolve carrier-related issues that arise during the integration process.
• Work closely with carriers, internal stakeholders, and cross-functional teams to address challenges and implement solutions.
• Escalate complex issues to leadership as needed, providing data-driven insights and recommendations.

Code Structure Management:

• Manage and maintain Select’s carrier code structure, ensuring accuracy, consistency, and alignment with organizational standards.
• Monitor and update carrier codes as needed to reflect changes in carrier relationships, products, or services.
• Ensure proper documentation and communication of code structure updates to relevant stakeholders.

Maximizing Carrier Revenue:

• Analyze carrier performance and revenue opportunities to identify areas for improvement and growth.
• Collaborate with the central carrier management team to negotiate favorable terms and optimize carrier agreements.
• Monitor carrier revenue metrics and provide regular reports to leadership, highlighting key trends and opportunities.

Employee Access Management:

• Manage and maintain employee access to carrier systems, ensuring compliance with security and operational policies.
• Coordinate with IT and HR teams to onboard new employees and update access permissions as needed.
• Provide training and support to employees on carrier systems and processes, ensuring a seamless user experience.

Required:

• Bachelor's degree and 5+ year’s relevant experience or equivalent commercial insurance experience. 
• Superior organizational and problem-solving skills. 
• Overnight and/or day travel may be required up to 50% of the time.
• Excels at learning business systems and workflows.  

Desired:

• 3+ years of experience in carrier management, mergers and acquisitions, or related roles; experience in the insurance industry is a plus.
• Hands on experience using the following applications is desired: Epic, CSR24, DMS, CSP, PATE.
• Proficiency in data analysis tools and software (e.g., Excel, Tableau, etc.).
• Strong analytical and problem-solving skills, with a focus on practical and actionable solutions.
• Familiarity with carrier systems, processes, and code structures is highly desirable.

Key Competencies:

• Attention to detail and accuracy
• Collaboration and teamwork
• Problem-solving and critical thinking
• Adaptability and resilience
• Strategic thinking and execution

#APIntegration

#Select

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

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Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.