Business Systems Analyst II

Business Systems Analyst II

Zurich North America is currently hiring a Business Systems Analyst working on Salesforce application maintenance and production duties. This person will report to a Business Analysis Manager, Salesforce and work in a hybrid schedule.

Responsibilities:

• Requirements gathering and documentation for enhancements and maintenance, production support and operations.

• Increasing digital experience for external users of Salesforce as the portal is outward facing for Brokers and Customers.

• In addition, there is work involving internal facing Salesforce applications.

• Projects are small to medium size in complexity.

• Working on projects in an agile development environment while collaborating with the technical teams and business stakeholders on requirements.

Basic Qualifications:

• Bachelors Degree in Business Administration or Computer Science or Engineering and 5 or more years of experience in the Information Technology areaOR

• High School Diploma or Equivalent and 7 or more years of experience in the Information Technology areaAND

• Process reengineering, e.g. LEAN/Six Sigma, Continuous improvement methodologies

• Process modeling tools

• Business Systems Integration

Preferred Qualifications:

• Requirements gathering and documentation experience.

• Experience working with Salesforce.

• Agile methodology experience.

• MS Office Suite experience.

• Zurich systems and applications experience.

• Experience in intermediate complex enterprise projects.

• Able to identify and consider business implications of the application of technology to the current business environment.

• General knowledge of financial services industry including knowledge of insurance business processes and processing.

• Strong problem-solving and analytical skills.

• Strong written and verbal communication skills needed; ability to tailor approach based upon audience and message.

• Hands on experience with change management tools/methodologies.

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please clickhere ( . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $71,100.00 - $116,500.00, with short-term incentive bonus eligibility set at 10%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere ( to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-JM1 #LI-ASSOCIATE #LI-HYBRID

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